Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
wont light
on May 4, 2018
Posted by: Debrah
from Rapid City, SD, USA
Gender:Female
Just bought this 10.00 bag a week ago, went to BBQ wont light this is the 2nd time this charcoal has done this to me.
Response from kingsford.comBy Riley B., The Kingsford Team, May 7, 2018
Hi, Debrah. We’re sorry to hear that our Match Light Charcoal didn't light up. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180507-000836 for the best service. We look forward to speaking with you.
I bought this 2 years ago and an opened bag spent 2 winters in my shed. I cleaned off the grill and tossed in the 1/2 bag of MatchLight that I had left over and it lit right away. I had a nice fire going in no time. It was ready to grill by the time my burgers were made. There is nothing else comparable.
We purchased this product as I hate the smell of lighter fluid. It is very frustrating when a product does not work correctly. I am ready to go back to propane.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford Team, April 24, 2018
Hi there. Thank you for reaching out to us. We’re sorry to hear Kingsford Match Light Charcoal didn't work. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180424-001246 for the best service. We look forward to speaking with you.
Bought it a few days ago and it still does not work no matter how much i try the charcoal does not light
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford Team, January 23, 2018
Hi there. Thank you for reaching out to us. We’re sorry to hear that you feel that way about your Kingsford Match Light Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180123-000642 for the best service. We look forward to speaking with you.
I always use Kingsford matchlight charcoal in my smoker, and it has always been a dependable product. I used it as usual last night and the bag burned out in about 1 hour and 45 minutes. This has never happened before and I am wondering if there was a problem with the bag I bought.
I would recommend this to a friend!
Response from kingsford.comBy Riley B., The Kingsford Team, January 11, 2018
Hi there. Thank you for reaching out to us. We’re sorry to hear that you feel that way about your Kingsford Match Light Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180111-000182 for the best service. We look forward to speaking with you.
The briquettes started up without a fuss. First use was great. I cooked salmon a few inches away from the ashen briquettes, no problem. The next time I was cooking steak and wanted more heat so I moved the steak closer to the briquettes. It ruined the flavour of the steak. I was also cooking plaintain which did not acquire the off flavour. I am not sure what happened. I read that cold meat can have wood creosote deposited on it with smoke, a common problem when smoking meat. My mouth felt a bit numb after eating the steak. I also read that lump gets hotter than briquettes so maybe this product is better for slow cooking? I was also just worried that I harmed myself and my guest by consuming the meat that had been seemingly tainted by the briquettes. Please let me know what you think happened.
Poor quality Instant lighting charcoal. This product sucks!
No, I would not recommend this to a friend.
Response from kingsford.comBy Cory, The Kingsford Team, December 4, 2017
Hi, Tracy. Thank you for reaching out to us. We’re sorry to hear that you feel that way about your Kingsford Match Light Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 171204-000106 for the best service. We look forward to speaking with you.