Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
on December 17, 2018
Posted by: PJGBRONX
from BRONX,NY
Gender:Male
I DON'T KNOW WHAT I DID WRONGUSED MATCHLIGHT ON THE GRILLE WITH TWO BEAUTIFULL PORTERHOUSE STEAKS MYBE I DID NOT WAIT LONG ENOUGH THE COAL WERE WHITE AND RED MY FAMILY SAID THEY TASTED LIKE LIGHTER FLUID
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, December 18, 2018
Hi there. We’re sorry to hear that your steaks didn't taste how you'd expect. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 181218-000360 for the best service. We look forward to speaking with you.
I've always been a die hard fan of this charcoal but something has changed with the texture within the last year. The charcoals are burning out way too fast. I've purchased several bags from different stores over the past few months and they're all cooking the same. Previously, the charcoals would burn with flames consistently once the juice from the meat hits them and the charcoals were hot. Now, they're barely staying lit and the charcoals are cooking down, filling the grill with ash within 10 minutes. This is becoming very frustrating. Hopefully this will pass and the product is made how it used to be. Until then, I guess I'll be using the regular charcoal that requires lighter fluid.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, December 6, 2018
Hi there. We’re sorry to hear that your found our Match Light Charcoal burning too fast. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 181206-000418 for the best service. We look forward to speaking with you.
Don’t know what’s going on, this bag of Matchlight will not light.
Did you change the formula??? Always used to work
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, September 19, 2018
Hi, there. We’re sorry to hear our Match Light Charcoal wouldn't light. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180919-000882 for the best service. We look forward to speaking with you.
Bought this brand because I'm not a fan of using lighter fluid. All the coals wouldn't catch so I had to use the fluid anyway. This has been an issue on and off all summer. Sometimes it works and sometimes it doesn't. Just disappointed.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, September 18, 2018
Hi, Manda. We’re sorry to hear that you were disappointed in our Match Light Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180918-000758 for the best service. We look forward to speaking with you.
We have been using Match Light for years now, but the last 2 bags wouldn't light. We had to add paper. The grill was uneven in heat because not all of the coals heated up. Did you change something to cause this?
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, September 11, 2018
Hi there. We’re sorry to hear our Match Light Charcoal didn't light. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180911-000772 for the best service. We look forward to speaking with you.
Maybe I brought a bad patch of Kingfords match ready because my fire will not burn.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, September 6, 2018
Hi there. We’re sorry to hear that our Match Light Charcoal didn't light. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180906-000884 for the best service. We look forward to speaking with you.
This used to be the best charcoal, however the last four times I have bought it - it will not light...what a waste of money.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, August 23, 2018
Hi there. We’re sorry to hear that our Match Light Charcoal didn't light. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180823-000384 for the best service. We look forward to speaking with you.