Customer reviews from kingsford.com
Kingsford - Match Light Charcoal Briquettes 12 lb
Average customer rating
4
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
682
4 Stars
132
3 Stars
26
2 Stars
32
1 Star
199
80%of customers recommend this product.
(
811 out of
1,019)
Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
Terrible product!
on June 15, 2019
Posted by: Anonymous
from Centerville, Tennessee
Gender:Female
Tried to light this for over 10 minutes!! Finally had to go buy lighter fluid to get it started!! It's the second time I've had this problem with the same product. Thought it was just a fluke the first time. Now, I know it's just a terrible product that I will NEVER waste my money on again. Kingsford can keep their junk!
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, June 18, 2019
Hello there, Jennifer. We're very sorry to hear that our Kingsford Match Light Charcoal Briquettes didn't light as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190618-000291 for faster service. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
on June 14, 2019
Posted by: Keisharaye42
from West Bend, Wisconsin
Gender:Female
I brought this brand thinking it would be faster and better that buying lighter fluid and BOY WAS I WRONG.. I was so inconvenienced by having to run back and forth to the store which is about 10 miles from me. BBQ plans were late, hungry guest were upset, just an overall bad experience.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, June 17, 2019
Hello there. We're very sorry to hear that our Kingsford Match Light Briquets didn't light as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190617-001017 for faster service. We look forward to hearing from you.
Written by a customer while visiting kingsford.com
Customer Rating
1
Did not light
on June 9, 2019
Posted by: Dylan
from NY, NY
Gender:Male
I purchased this today, used it and it did not light, ended up going back to the store for lighter fluid which stinks.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, June 11, 2019
Hi there, Dylan. We're very sorry to hear that our Kingsford Match Light Charcoal didn't light as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190611-000778 for faster service. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Doesn’t light
on June 8, 2019
Posted by: charrbrad
from New Jersey
Gender:Female
I bought Match light two weeks ago and when I went to use it....it doesn’t stay lit. I bought this brand so that I wouldn’t need lighter fluid....very disappointing.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, June 11, 2019
Hello there, Brad. We're very sorry to hear that our Kingsford Match Light Charcoal didn't light as expected, and we'd like to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190611-000783 for faster service. We look forward to hearing from you.
Written by a customer while visiting kingsford.com
Customer Rating
2
Wouldn’t light without lighter fluid
on June 1, 2019
Posted by: Michele61
from Smyrna, TN
Gender:Female
We have used Match Light for years but it only takes one bad experience to leave a bad taste in your mouth. We bought two bags of the charcoal and used it the same day. It wouldn’t light. Seriously, we had to run to the store to get lighter fluid. I hope this is a fluke but not very happy at the moment.
Response from kingsford.comBy Jack S., The Kingsford Team, June 4, 2019
Hi there. We're very sorry to hear that our Kingsford Match Light Charcoal Briquets didn't light as expected, and we'd love to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190604-000505 for quicker service. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Impossible to light
on May 23, 2019
Posted by: Khubbard87
from Fort Worth
Gender:Female
My husband has had several bags that he can’t light and it’s ridiculous. We buy it so we don’t have to get lighter fluid and it refuses to light.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, May 24, 2019
Hello there. We're very sorry to hear that our Kingsford Match Light Charcoal Briquettes didn't light as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190524-000363 for faster service. We look forward to hearing from you.
Written by a customer while visiting kingsford.com
Customer Rating
1
Quite a challenge
on May 15, 2019
Posted by: AA33
I bought the bag a few months ago and the first time or two wasn't too bad, but now it's nearly impossible to get them to light. I've kept the bag rolled down, as suggested, but don't think we're having bbq tonight :(
Response from kingsford.comBy Jack S., The Kingsford Team, May 16, 2019
Hello there. We're very sorry to hear that our Kingsford Match Light Charcoal Briquets didn't light as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190516-000385 for quicker service. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Would be a 0 but it wont let me
on May 5, 2019
Posted by: patgrinder
from Texas
Gender:Male
20 mins trying to get "Match LIght" to produce a fire. Never buy Kingsford again.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, May 6, 2019
Hi there, Pat. We're very sorry to hear that our Kingsford Match Light Briquets didn't meet your expectations, and we'd like to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190506-001113 for faster service. We look forward to hearing from you.
Written by a customer while visiting kingsford.com