Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.3 out of 5
4.3
(329 Reviews)
Open Ratings Snapshot
Rating breakdown 329 reviews
5 Stars
215
4 Stars
61
3 Stars
19
2 Stars
9
1 Star
25
80%of customers recommend this product. 
(
72 out of 90
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
Last one I hope
on February 25, 2026
Posted by: Davidte
Verified Purchase:Yes
I have had HP computers forever it seems. They are always reliable and easy to use. My last one lasted years. The only reason for this new one is the hardware that was needed to run 11. so far so good. I expect I will not need a new one in the years I have left.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast and Trouble Free
on February 23, 2026
Posted by: RPLfol
from York PA
Verified Purchase:Yes
Performs as expected and surpasses my previous HP machine by leaps and bounds. No issues and easy initialization and startup.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
difficulty setting location, other
on February 19, 2026
Posted by: Anonymous
from Colorado, (PC at home.)
Verified Purchase:Yes
I have been unable to set the OPENING screen to MY location, and/or eliminate the "information" boxes such as the quiz.
By NO MEANS eliminate the "one drive" link, even IF you do NOT use the cloud, as doing THAT turns the computer into an expensive brick; (I found that out with a tower model earlier, with the same OS.)
Otherwise, other than NOT having enough USB ports, it is a good machine; adding a USB hub solves the problem, OR you could use the built in "wireless" for accessory connections.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
good qaulity
on February 19, 2026
Posted by: nissim
from 2333 Camino del Rio South 150
Verified Purchase:Yes
great performance
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
the porchase again
on February 18, 2026
Posted by: gofo
Verified Purchase:Yes
recommend 100%
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Terms and Conditions
on February 15, 2026
Posted by: Not for me to say
Verified Purchase:Yes
Sorry but not in agreement with your terms and conditions.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Strange
on February 8, 2026
Posted by: Anonymous
from Peoria, AZ
Verified Purchase:Yes
It's working ok, from time to time I have to restart because the response gets real slow, or the printer does recognize print file created on notebook
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Home Computer
on February 8, 2026
Posted by: CharlesGary
Verified Purchase:Yes
The laptop is fast and has plenty of storage. The screen is very clear and having a touch screen is an advantage.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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