Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.3
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
215
4 Stars
61
3 Stars
19
2 Stars
9
1 Star
25
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Posted by: Lance
Verified Purchase:Yes
The quaility of this particular laptop PC is excellent! 10/10 Recommend. What frustrates me is WIN 11. Would much prefer WIN 10. The option was not offered. Ai - it's here an getting more prevalent every day. May as well get used to it. The touch screen works great but is more of an inconvenience than not. Didn't use the onboard Mouse. I disabled it and bought a Bluetooth Mouse with the PC. Those more tech-saavy may enjoy WIN11 but it has been a huge challenge for me.
Written by a customer while visiting hp.com
Posted by: John A.
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Kyle
Verified Purchase:Yes
As a computer it works mostly as it should. There are quirks that are not easily changed. Num-lock will not stay on if computer shuts down. The adds for HP stuff is dumb, and even "turned off" is still there.
Written by a customer while visiting hp.com
Posted by: SoCal Realtor
Verified Purchase:Yes
This laptop is easy to set up and easy to use! Especially for my real estate business.
Written by a customer while visiting hp.com
Posted by: Otis
Verified Purchase:Yes
It will only print 3-4 consecutive times and then stops. IT person said a known problem :(
Written by a customer while visiting hp.com
Posted by: Nima
Verified Purchase:Yes
Great laptop overall, but it desperately needs a built-in software option in HP software to limit maximum battery charge percentage (e.g., to 80%) for better battery health when plugged in for long hours. Please add this feature via an update.
Written by a customer while visiting hp.com
Posted by: Susie F
Verified Purchase:Yes
My new HP laptop is amazing! It is so fast and easy to operate. It has a touchscreen and works great with my wireless mouse. I really appreciate the backlit keyboard!
Written by a customer while visiting hp.com
Posted by: Louise S.
Verified Purchase:Yes
It does everything i need it to do and more. I'm very happy with it. I can attach hard drives to keep the laptop's storage down. I wish it had a DVD player. They all used to. What changed? I've heard many people decry having to have another attachment to carry around when they travel. But on the whole, this baby was a great choice!
Written by a customer while visiting hp.com