Not good, no sound, on call other side cannot hear you . Needs to repeat 10 time
Response from lenovo.comBy Thomas, Lenovo, October 19, 2026
Hello,
Thank you for sharing your feedback on the Lenovo E310 True Wireless Stereo Earbuds. We're sorry to hear that your experience has not met your expectations.
We understand how frustrating it is to experience audio issues, especially when the earbuds do not provide sound reliably and callers have difficulty hearing you during phone conversations. Having to repeat yourself multiple times can significantly impact the overall user experience.
We recommend ensuring the earbuds are fully charged, paired correctly, and running the latest available firmware. If the issue persists, please contact Lenovo Technical Support so our team can help troubleshoot the problem and review any available warranty options.
Your feedback regarding audio quality and call performance is valuable and will be shared with our product teams for review. Thank you for bringing this to our attention and for choosing Lenovo.
(This review was collected as part of a promotion.) The headphones connect to my Lenovo computer great and the sound is good as well. I find that the battery life is not very long and after 3 hours they need to be charged again. They are also a little bit too big and make my ears sore if worn too long. I don't know why but I cannot get them to connect to my phone. This could be user error though.
I would recommend this to a friend!
Response from lenovo.comBy Thomas, Lenovo, October 1, 2026
Hello,
Thank you for sharing your feedback on the Lenovo E310 Earbuds. We're glad to hear that you've had a positive experience with the sound quality and connectivity when using them with your Lenovo computer.
We're sorry to learn that the battery life and overall fit have not fully met your expectations. We understand how uncomfortable earbuds can become during extended use if the fit isn't ideal, and we appreciate your comments regarding runtime between charges.
We're also sorry to hear about the difficulty connecting the earbuds to your phone. We recommend removing the earbuds from your phone's Bluetooth device list, resetting the earbuds, and attempting the pairing process again. If the issue persists, please contact Lenovo Technical Support so our team can assist further.
Your feedback regarding comfort, battery life, and device compatibility is valuable and will be shared with our product teams for review. Thank you for taking the time to provide your feedback and for choosing Lenovo.
(This review was collected as part of a promotion.) These are wonderful earbuds. Very nice sound quality and comfortable to wear. Awesome price and quality!
(This review was collected as part of a promotion.) It delivers vibrant sound and deep bass thanks to their 13mm dynamic drivers. They feature Bluetooth 5.3 technology for a stable, low-power wireless connection alongside built-in AI call noise reduction to keep your voice clear during phone calls. Additionally, they offer a reliable 20-hour battery life when using the compact charging case.
(This review was collected as part of a promotion.) In general, I find Lenovo products of good quality and value. However, I've encountered numerous issues with these bluetooth earbuds. It's hard to accurately provide a review of the sound quality, because they were regularly falling out of my ears even while sitting still. The design of the case and earbuds are such that it is a struggle to remove the earbuds from the charging box, because they are too deep within the box and only a bit over 1/4th inch extends beyond the charging box edge, as well, they are slick so your fingers slip when trying to remove them, fighting the battery which holds them in the charge box. I am finding the battery life of the actual earbuds themselves is well below the 4 hours claimed, and one conked our a fair bit sooner than the other. Lastly, the battery charge indicator LED is really basic. One LED, only one color, so unlike some economy earbud which have a row of 4 LEDs each representing 1/4th of the power level, on this one you are left guessing. I do not recommend these earbud. They are frustrating to use, and I think buyers can do better for the cost.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas, Lenovo, August 17, 2026
Hello,
Thank you for sharing your detailed feedback. We're sorry to hear that your experience with the Bluetooth earbuds has not met your expectations.
We understand how important a secure and comfortable fit is, and we appreciate your comments regarding the earbuds frequently falling out during use. We also recognize your concerns about the charging case design and the difficulty of removing the earbuds, as ease of use is an important part of the overall experience.
We're also sorry to learn that the battery life did not match your expectations and that you observed inconsistent runtime between the earbuds. Additionally, your feedback regarding the battery status indicator is valuable, and we understand how a more detailed charge display could improve usability.
Your comments regarding fit, battery performance, charging case design, and status indicators will be shared with our product teams for review. We appreciate your candid feedback and thank you for taking the time to share your experience.
(This review was collected as part of a promotion.) It’s ok kind of uncomfortable in the ears but it isn’t bad either
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas, Lenovo, July 24, 2026
Hello Katherine,
Thank you for sharing your feedback. We're glad to hear that the product is performing reasonably well overall, but we're sorry to learn that the fit is not as comfortable as you had hoped. Comfort can vary from person to person, especially with in-ear designs. Your comments regarding the fit and long-term comfort are valuable and will be shared with our product teams as we continue to improve our accessories. We appreciate your feedback and thank you for choosing Lenovo.