Customer Reviews for Lenovo - 510 Wireless Keyboard Mouse Combo - Black
Customer Rating
1
Problematic Mouse
on November 25, 2020
Posted by: DorkWader
from Miami, FL
This combo worked fine about 3 month or so and I was really happy for getting rid of the clutter on my desk. But recently, mouse started acting weirdly. It registers and sends most clicks as double click. It is really frustrating since instead of selecting file, it opens. Some software becomes impossible to use since double clicks ends a task. After some research on the net, I found out that it is a common problem known as "debouncing" with the switches on the mouse.
What is more disturbing is that it is impossible to start a service request. On the Lenovo's support web page, the S/N is not recognized no matter how I enter it. I would expect Lenovo to address both the debouncing and the support page problems.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Technical Support at https://support.lenovo.com/us/en/.
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