Customer reviews from lenovo.com
Lenovo - Legion K500 Full-size Wired RGB Mechanical Gaming Keyboard - Black
Average customer rating
4.6
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
131
4 Stars
34
3 Stars
3
2 Stars
2
1 Star
4
96%of customers recommend this product.
(
130 out of
136)
Customer Reviews for Lenovo - Legion K500 Full-size Wired RGB Mechanical Gaming Keyboard - Black
Customer Rating
1
Led Lights Failing after one year
on June 28, 2023
Posted by: JP JP
from Texas
[This review was collected as part of a promotion.] NOT worth it the cost. The led lights are failing on some of the keys. Some do not light up at all. I have had this keyboard just over a year. Manufacturer Warranty is for one year.
I bought the K500 keyboard when I bought my Legion laptop in 03/2023. I only use the keyboard with the laptop when at my work station.
I bought the K500 keyboard when I bought my Legion laptop in 03/2023. I only use the keyboard with the laptop when at my work station.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 28, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LeonelVic
from Simi valley CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is awesome and cool looking all the keys are super sensitive and I like that it can be customize
Written by a customer while visiting lenovo.com
Posted by: CFDman
from KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keyboard feel good and looks good. Glad I added this keyboard. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CK299
from gillette wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this product it added 10 strokes per minute to my typing and coding speed
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mustard Tiger
from Bay Area CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very clean keyboard, solid choice. Also, quiet for mechanical..
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tekkari
from Joliet, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very functional keyboard, very solidly built. Best keyboard i ever used.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tom Kitson
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid and responsive keyboard. Happy with the sleek clean look. Has all the RGB that I need and the lighting software is easy to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Really poor key strokes, not worth buying at all
on March 7, 2023
Posted by: strike_core
from Portland, OR
I have been a long term customer of lenovo products but this keyboard has disappointed me way too much. The key strokes are so poor that it is hard to type, not mechanical and still not silent and there is no separation between a click registered vs unregistered. After using logitech/razer/microsoft/hp keyboards I decided to buy this Lenovo gaming keyboard but I am utterly disappointed by it :(
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, March 25, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com