Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 128GB (Unlocked) - Green
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
2
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 128GB (Unlocked) - Green
Posted by: M Lynn Kennimer
Verified Purchase:Yes
Phone is too small. Hard to keep up with and even harder to text and read.
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for your honest feedback! We are grateful that you reached out to share your thoughts about the S23. The S23 features a 6.1" display with 2340 x 1080 (Flat FHD+) resolution. You have the option to customize the font size and style to suit your preferences. To do this, follow these steps: Step 1. Open the Settings app and select Display. Step 2. Choose Font size and style. Step 3. Here, you can adjust the settings to your liking. You can adjust the font size by moving the slider left or right. Enable the Bold font option to make the text appear bolder. You can also change the font style or download a new font by tapping Font style. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 6, 2024
Posted by: likethephone
It is a replacement for a broken phone. It has a lot of apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on May 9, 2024
Posted by: Jeremiah
from Tennesee
Expertise:Expert
This phone is stunning, I've only had this phone for a month and I'm in love with it, the customization features are incredible. I just hate the case I chose 😒
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feel
on April 17, 2024
Posted by: M275
from McPherson Ks
Expertise:Intermediate
I got this phone a few weeks ago and Glad I did get it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use
on April 13, 2024
Posted by: Chr15
from Springdale Ar
I'm happy I bought this planing on buying the latest Samsung S24
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a named
on March 29, 2024
Posted by: Anonymous
Good experience really like it best fhone company ♡
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone 📱 some things could improve
on July 26, 2023
Posted by: Joe Linnean
from Kentucky
I've had this phone for about a month now and I couldn't be happier with it, the camera and editing features are top teir however I wish the phone had s pen compatibility even if it didn't come included. I've always had a lower end budget phone that got the job done however this phone is amazing I love the camera and the ability to take great 3x zoom pictures and the waterproofing allowed me to take pictures at Niagara falls without having to worry about it getting ruined when wet. I'm still in high school so having the cheaper flagship phone really is amazing to me, and it has no issue pairng with my samsung watch that i also adore, however I wish there wasn't the huge price gap so that I could afford the ultra however this phone does not disappoint ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stay Away From this Samsung S23!
on July 2, 2023
Posted by: TD27
from Florida
Expertise:Beginner
I never disliked a phone as this one! Very difficult to use!! I would not recommend this Samsung S23!! I'm extremely unhappy my older Samsung S10e was awesome!!!! I would never to another upgrade on a Samsung phone again. It's nothing like any other Samsung phone that I have enjoyed or over the years. I would like to down grade this phone to a older more reliable Samsung phone or perhaps buy some thing else.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, July 3, 2023
Hey TD27,
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support when it is most convenient for you for further assistance and/or troubleshooting. I have, proactively, included a link with your user manual below to help you get to know your device and its features better. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support when it is most convenient for you for further assistance and/or troubleshooting. I have, proactively, included a link with your user manual below to help you get to know your device and its features better. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US