Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(29,986 Reviews)
Open Ratings Snapshot
Rating breakdown 29,986 reviews
5 Stars
25,727
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great Phone
on September 25, 2026
Posted by: KBeast26
[This review was collected as part of a promotion.] Great phone, im a samsung fan and this phone is just another reason why I continue to be. It works perfectly and never any issues. Great product across the boards. I chose the ultra 25 and happy with that decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 Ultra
on September 25, 2026
Posted by: Love2good
[This review was collected as part of a promotion.] “I chose” the Galaxy S25 Ultra because it stood out amongst the competition when I made my purchase. It's been a relatively great experience minus getting accustomed to the Google Keyboard and some software bugs that I occasionally run across, but it has some good features. In general, this is a fairly powerful phone and I picked it due to its power capabilities and power capacity over the newer Z fold series.
The cameras could really use some work, but the portrait mode is actually fairly good; I only get great quality pictures with that mode vs the others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra the Pen I Love
on September 25, 2026
Posted by: ThinkingAloud
[This review was collected as part of a promotion.] I chose the s25 ultra because I loved the Note and owned several over the years, I have a Note tablet.It was all about the pen because I love to draw and so much keyboard time cramps my hands and it's nice to be able to write like the old days! I was very sad when the Note and the pen was discontinued. I was happy to see a pen available again!! the s25 Ultra is a great phone. Two things I have noticed that could be better is the battery life could last longer and not get so hot I love Samsung phones I've used them for many many years....now the Samsung TV I bought expecting it to be as great as the phones, not even -that's another review. Spoiler- they're terrible.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic camera featurep
on September 25, 2026
Posted by: Hman101
[This review was collected as part of a promotion.] I upgraded from an old Samsung phone because I was traveling to Europe and I wanted a phone that had an excellent camera which this one does the pictures are fantastic!
The battery life is excellent and the phone has a lot of excellent features that I enjoy using!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love Samsung
on September 25, 2026
Posted by: BondFamily
[This review was collected as part of a promotion.] I can't even count the ways or reasons why I continue to go back to Samsung phones. I have owned every Samsung galaxy s series phone starting with the s3 and from what I have gathered is the durability, functionality, and quality of my phones is always what brought me back to Samsung. I chose Samsung because the performance has always kept up with me and the battery life truly is all day.
Now are there features that are missed that aren't provided from previous series, absolutely! But the features we do have now, is amazing p
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy S series
on September 25, 2026
Posted by: Bignik735
[This review was collected as part of a promotion.] I really like my Samsung Galaxy S25 because it works for so many parts of my day. I use it for work, shopping, streaming, and listening to music, and it’s easy to move between everything I need to do. The features feel practical for me, and I especially like using the stylus when I want to jot something down or navigate more precisely.
I had a Galaxy Flip for a while, and I enjoyed trying something different, but it was short-lived. I missed the familiar feel of the S series, so I went back. The S25 is simply a better fit for how I use my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can never pass up a "note" series
on September 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always loved these phones as they combine so many features into one device that you can't get. Its basically a laptop and notebook all in one. The note line of phones has always been my go to as a busy mom that works while keeping up with the day to day of life. Events? No problem. Grocery list or any list for that matter? Also no problem. Notebook for school or important meeting? You bet. It does it all. Not to mention all the other features the phone has
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on September 25, 2026
Posted by: BubblyRose11
[This review was collected as part of a promotion.] I chose this device because the camera and the photo quality is phenomenal. I absolutely love how I'm able to zoom so close to the moon and stop take excellent quality pictures. This will not be the last damaging galaxy device for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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