Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,327 Reviews)
Open Ratings Snapshot
Rating breakdown 30,327 reviews
5 Stars
25,963
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
A feature-laden phone with a big screen and big ba
on September 28, 2026
Posted by: Skimo69
[This review was collected as part of a promotion.] My old Samsung 20FE had been a reliable workhorse for some 5 years. But, I was concerned that my phone might a little "behind the times" as we prepared a long vacation in Southeast Asia. Since so many transaction are now electronic, I chose the S25 Ultra for its power, big screen and long battery life. The trip was a breeze with all these features at my fingertips. Although we considered taking a dedicated camera, the S25 Ultra's photo capability put that need to rest. This phone is definitely my new workhorse and I made my wife get an identical one before the trip. Now I have to be the resident expert (LOL) for only one phone model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product had great camera quality
on September 28, 2026
Posted by: Samsungforthewin
[This review was collected as part of a promotion.] "I chose the Galaxy S25 Ultra because I wanted the biggest screen, and I was due for an upgrade. The camera is the best part for me — it responds really fast, and the pictures come out with great quality and color. It feels like a heavy-duty phone with great durability and quality. Really happy with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I chose Samsung
on September 28, 2026
Posted by: TheOriginalRis
[This review was collected as part of a promotion.] I chose my Samsung S25 Ultra for many reasons.
1) Performance. The performance on the Ultra line is next level. There's never anything my phone can't handle. Gaming, 3D modeling, programming even. It can always handle it and with Dex mode I have a whole PC in my pocket whenever I need it.
2) The camera. The camera is top notch. I know I can always count on my camera to capture the the moment or zoom in 100x to get the perfect shot from affar.
3) Customizability! I don't think I've seen a phone more reliably customizable. Goodlock lets you do pretty much anything to make the phone feel unique and personalized.
4) The S-Pen. I love my S-Pen which is one reason I stick with the Ultra line. From lock screen notes to air gestures, the S-Pen makes life so much easier. I can draw out a diagram for a client, sign documents on the go, or even make a fun screenshot annotation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible power, display, and productivity
on September 28, 2026
Posted by: DailyDriver25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for its unmatched multitasking capabilities and performance, and it has exceeded every expectation. The display is bright, crisp, and comfortable for extended reading and document review, even outdoors. Battery life consistently lasts through heavy workdays without needing a top-up. The integrated S Pen makes jotting down quick notes and marking up documents effortless. The camera system captures sharp, true-to-life images and high-resolution video with outstanding clarity. Overall, it is an exceptionally fast, well-built smartphone that easily handles demanding daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s 25 ultra
on September 28, 2026
Posted by: Kktt408
[This review was collected as part of a promotion.] I chose Samsung Galaxy s 25 ultra and it is a great phone. It's super fast, has a great display and the camera is amazing, the zoom is crazy and the pics are clear. It has so much stuff I'm still learning new things with this phone all the time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Galaxy 25S+ phone has it all!
on September 28, 2026
Posted by: DarkCelt13
[This review was collected as part of a promotion.] I honestly chose to believe that the Galaxy S25+ is the best phone I've ever owned! Plenty of storage for all my videos and travel photos, and the camera on here is spectacular! The ease of use and the way I can organize my apps is pretty awesome.
I really like the Samsung Health Apps that came with the phone, as well as the Samsung Wallet which lets me keep a digital copy of my I.D., membership cards, gift cards and my payment cards as well!
Each update by Samsung makes the phone better and better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible power, display, and productivity
on September 28, 2026
Posted by: DailyDriver25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for its unmatched multitasking capabilities and performance, and it has exceeded every expectation. The display is bright, crisp, and comfortable for extended reading and document review, even outdoors. Battery life consistently lasts through heavy workdays without needing a top-up. The integrated S Pen makes jotting down quick notes and marking up documents effortless. The camera system captures sharp, true-to-life images and high-resolution video with outstanding clarity. Overall, it is an exceptionally fast, well-built smartphone that easily handles demanding daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Started with S22U now keeping my S25Uuntil it dies
on September 28, 2026
Posted by: Juice7322
[This review was collected as part of a promotion.] As an independent contractor navigating multiple rideshare and delivery platforms every single day, having a reliable and extremely efficient smartphone isn't just a luxury; it is an absolute necessity for my ongoing business success. That is exactly why I chose the Samsung Galaxy S25 Ultra, and it has proven to be the ultimate companion for my demanding on-the-go professional lifestyle. From the very moment I start my daily workday, the phone impresses me with its exceptional processing power and seamless multitasking capabilities. I frequently run several demanding applications simultaneously, including complex navigation software, instant-offer delivery apps, and crucial financial tracking tools like Gridwise and Stride. The S25 Ultra handles this heavy, continuous workload without a single stutter, crash, or annoying lag, ensuring I never miss out on a potentially lucrative gig opportunity while working. The battery life is another standout feature that truly sets this impressive smartphone apart from any competition. Even with the screen brightness turned way up for visibility and multiple high-drain apps actively running in the background for hours on end, the battery consistently powers me through my entire twelve-hour shift without needing an inconvenient midday top-up. This level of rock-solid reliability gives me immense peace of mind while I am navigating traffic.—
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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