Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,388 Reviews)
Open Ratings Snapshot
Rating breakdown 30,388 reviews
5 Stars
26,009
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great phone
on February 18, 2025
Posted by: Ohcindy
[This review was collected as part of a promotion.] Never disappointed
Love the color jadegreen
Glad I updated from s22 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on February 18, 2025
Posted by: Anas123
[This review was collected as part of a promotion.] Better camera and additional features that make this phone the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung s25 Ultra
on February 18, 2025
Posted by: Enma1729
[This review was collected as part of a promotion.] At the forefront of the S25 Ultra's features is its expansive 6.9-inch Dynamic AMOLED display. This screen delivers vibrant colors and sharp details, ensuring an immersive viewing experience. The display's high resolution and brightness make it a delight for both media consumption and productivity tasks. The device runs on Samsung's One UI 7 atop Android 15, this robust combination ensures smooth multitasking and efficient handling of demanding applications.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has next level features
on February 18, 2025
Posted by: BigRock
[This review was collected as part of a promotion.] The s25 ultra is an amazing phone! From the seamless cross apps action, the now brief bar, the audio erase features, to the display smoothness, the design feels luxurious. The cameras are on another level not mentioning the one UI 7. I can go on and on. This phone takes AI to the next level, generating wallpapers with just a prompt in less than few seconds. Playing games and watching videos just got better and smoother. You can customize this phone to however you want it to look and behave, thank God for the Goodluck app. I upgraded from the s23 ultra and let me tell you I love this device. I can't wait to see what samsung does about adding magsafe features, 16 gb ram, fun colors, bigger battery on their next device to make this phone the super phone. Overall, this phone is my top phone right now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life lasts all day. Super quick operating.
on February 18, 2025
Posted by: ScubaSam
[This review was collected as part of a promotion.] Laugh how long the battery last. Screen is super sharp and responsive to touch. Would look no other direction besides Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on February 18, 2025
Posted by: Light2k2
[This review was collected as part of a promotion.] Great phone with new AI feature. Sleek design and extra ordinary camera.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has great features and battery life
on February 18, 2025
Posted by: Stebbi64
[This review was collected as part of a promotion.] I enjoy the ease of how it works and the fast switching between apps. The feature are great and i love the brifings throughout the day. The battery life is great and the phone lasts all day long and I use it extensively. I would highly recommend getting the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Downgraded phone
on February 18, 2025
Posted by: 675746854
[This review was collected as part of a promotion.] Downgraded the Bluetooth Spen. Spen for kids. Ai features only. Price is higher.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 18, 2025
Hello 675746854, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important specific features of your device are to you every day. We have provided a link to an article below to help you with the redesigned features of your S Pen. We have also shared a link to the full device manual to help you integrate voice controls and hand gestures that can be used for previous features of the S Pen. We have also shared a link to the Samsung Support Team if you have additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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