Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,450 Reviews)
Open Ratings Snapshot
Rating breakdown 30,450 reviews
5 Stars
26,068
4 Stars
3,439
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
Loved all the new functions but missing
on March 8, 2025
Posted by: CatherinaM
[This review was collected as part of a promotion.] Loved all the new functions but missing the pen function from my S22 ultra. Love the battery life on my new phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I wish I wins25 ultra
on March 8, 2025
Posted by: MasiMs25
[This review was collected as part of a promotion.] Best 🤳phone
I want win s25ultra
And very good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
only with the screen with a small crack
on March 8, 2025
Posted by: AC22ULTRA
[This review was collected as part of a promotion.] My cell phone only has a crack on the screen, the rest is in excellent condition.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 8, 2025
Posted by: AGFL47
[This review was collected as part of a promotion.] The s25 ultra has seamless action between apps, it's so easy to go from gaming to streaming, and then even researching topics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is mostly amazing
on March 8, 2025
Posted by: TRay3433
[This review was collected as part of a promotion.] Im having the greatest experience with this phone upgrading from the S23 ultra. The only issue i am having is a location error on my lottery app that I never had issues with on my 23. Other than that it's perfect. Titanium and gorilla armor so virtual indestructible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 8, 2025
Posted by: Danegirl
[This review was collected as part of a promotion.] Learning how to use my new S25 Ulta. Liking it alot so far , EXCEPT for Everything it wants me to sign up or into.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good This far....
on March 8, 2025
Posted by: DaEnigma
[This review was collected as part of a promotion.] Purchased the S25 Ultra as an upgrade from my S23 Ultra and it's been great thus far. There's a very noticeable performance boost, seemless actions between apps and display is top notch.
The Now Brief feature, One UI 7 overhaul and additions have made the S25 Ultra a premium experience. One downside (not really negative) is the S23 Ultra had a more "premium" feel with the material used in it vs. the S25 Ultra. However the S25 Ultra has a been a solid purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Performance
on March 8, 2025
Posted by: Heart4Galaxy
[This review was collected as part of a promotion.] This device has the best picture quality and camera all around! I've always been an ultra user but recently I tried the flip 6 it did not measure up to the ultra but it still had some good features. My ultra does a great job with arranging apps and battery Performance is phenomenal
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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