Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,017 Reviews)
Open Ratings Snapshot
Rating breakdown 30,017 reviews
5 Stars
25,747
4 Stars
3,396
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This phone has great features. Love this phone.
on August 17, 2026
Posted by: Sassy90
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra because of all the great features it came with. I love everything about this phone and how easy it is to navigate everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: Geemoney
[This review was collected as part of a promotion.] Reliable and convenient. : Best overall performance and productivity. Reviewers praise the Snapdragon 8 Elite Gen 5 chip, fast 60W charging, and the world's first built-in privacy display, though note the screen can look slightly less crisp due to pixel arrangement
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on this phone is amazing.
on August 17, 2026
Posted by: Foreverasamsunggirl
[This review was collected as part of a promotion.] I chose this phone because I am a nurse and wanted a phone I could rely on. I need the pen to help out with things that need signing. Also, I go to a lot of concerts and the picture quality of this phone is incredible!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on August 17, 2026
Posted by: Linda118
[This review was collected as part of a promotion.] I chose this phone as an upgrade! Absolutely Love this phone! Never gives any problems. Easy to use! Never cracked screen!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung has great features.
on August 17, 2026
Posted by: LovemySamsungS25Ultra
[This review was collected as part of a promotion.] I cjose the S25 Ultra based on the phones user friendly features as well as the high quality pictures. The versatile pen is also a.plus. I am very happy with my Samsung S25 plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charging still glitchy
on August 17, 2026
Posted by: Moonshot
[This review was collected as part of a promotion.] I replaced the S23 with the S25 because the charging port wouldn't charge the phone. Ive had the S25 for 8 months and I'm starting to have charging issues. I hope the phone will outlast this. May cause me to choose alternative phone infrastructure.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lots of features
on August 17, 2026
Posted by: Lhemilie202
[This review was collected as part of a promotion.] I chose Samsung because it gives me everything I need in one device. I use my Samsung every day for both work and personal life. For work, I rely on it for calls, texts, emails, scheduling, web browsing, documents, and keeping up with everything when I’m away from my computer. Outside of work, I use it for streaming movies and shows, taking photos and videos, social media, shopping, navigation, and staying connected with family and friends.
I especially like how easy it is to multitask and switch between apps without slowing down. The camera quality, large clear display, customization options, and overall performance are some of my favorite features. My phone has basically replaced several other devices because I can do almost everything from it. I chose Samsung because it gives me the flexibility, features, and reliability I need throughout the entire day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is a winner
on August 17, 2026
Posted by: Smokervern1958
[This review was collected as part of a promotion.] I chose the Samsung Galaxy lines for quality of photographs.. quality of user experience. Quality of beauty. No matter what I'm doing it's easy and beautiful from photographs to playing games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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