Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
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Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
The most helpful phone!
on December 31, 2021
Posted by: Anonymous
I find the Pixel 6 Pro to be the most helpful smartphone I've ever had! I had the Pixel 4 XL before this. The cameras are wicked fast, the screen is very fluid (120 Hz experience), and the addition of the fingerprint reader has been helpful when unlocking the phone while using a mask. The battery life isn't great but I am not worried. I am sure it will improve as the phone learns my usage patterns and optimizes battery draw accordingly - I had a similar situation with the Pixel 4 XL where the battery did not last me a single day for the first month but it started increasing as the days went by. My Pixel 4 XL now lasts me a day and a half. My one gripe with this device is how slippery it is! It is like holding glass laced with butter. Using a case eliminates this but I prefer using my devices without a case.Great job Pixel team! You have outdone yourself :D
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Excellent Handset. Where's my December Update?
on December 30, 2021
Posted by: Charles H.
I am a long-time Pixel fan. My fandom started with the Nexus 7 tablet and then to the first Pixel phone. The Pixel 1(?) turned out to be a hot mess; after two exchanges and much frustration, I gave it up after 9 months and went back to Samsung. Fast forward to 2020 and the newest batch of Pixels. I bought a 4a (5G) out of curiosity and then a 5 after being very impressed. After several months with the 5, I realized the only thing missing was a big screen; after years of Samsung Galaxy Notes, small screens just didn't cut it with me anymore. When the Pixel 6 was announced, I got in line right away, waiting 6 weeks for my Sorta Sunny model to arrive. (I'm done with black/blue/gray/ugly phones; I want something with character. To each his/her own.) So far, this phone has been excellent in virtually all measurements. Battery life is very good but the (never coming) December update was supposed to make it better. Otherwise, excellent connectivity and ease of use. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6 pro
on December 30, 2021
Posted by: Quadry
Great phone, Google just needs to get the software together with all these bugs. I've always loved the pixel line of phones, I just really need Google to release a good and solid update with a fix for all these bugs. If it were not for the bugs, it would be a fantastic phone. I'm not giving up on them though.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Ok Use
on December 30, 2021
Posted by: Anonymous
NO easy way to go over to the running programs - only get there by mistake
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Poor connectvity
on December 30, 2021
Posted by: pixel6proowner
My wife and I both had Pixel 4's, and recently upgraded to a Pixel 6 Pro, and a new-to-us Samsung S20 5G. My wife's S20 has no problem connecting to the mobile network, including 5G, while my Pixel 6 Pro often cannot connect AT ALL, and is slower when it does connect. (Same provider, same account, different lines)Futhermore, the Pixel 6 Pro isn't detected by one of our vehicles when attempting to use Android Auto, while my old Pixel 4 had no problem.There is something seriously wrong with this product, and things I've read seem to indicate google is aware, but I am nevertheless going to have to downgrade back to my Pixel 4 just to be able to receive phone calls again.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Awsome
on December 30, 2021
Posted by: Anonymous
Its super slim the camera is amazing the speed is fast the security is awsome you got an upgrade use it on this phone hands down
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Good, but still early
on December 30, 2021
Posted by: Anonymous
Hardware has been good so far, but the software is bugging, especially when driving. Switching between apps, the phone gets hung up and stuck pretty often.So far most the problem's that I've seen are software issues which I believe will be fixed over time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Gets warm too easily
on December 30, 2021
Posted by: Mrs. Hayes
I had the Google Pixel 3 for 4 years. It was the best phone I ever had. Extremely durable and reliable. I have the Google 6 pro and it is impressive looking. I was hesitant to upgrade but who could resist? It works fairly well, but there's a couple of issues that I have with it. The apps are sometimes laggy. And if you watch videos on YouTube or TikTok for longer than 20 minutes, your phone's going to get warm. Being that it's a brand new phone, it should not be getting warm the way that it does and it's fairly annoying. Other than that, the aesthetics are nice and the screen quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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