Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
Next-Generation Features in a Beautiful Package
on February 9, 2022
Posted by: Garrett111
from Milwaukee, WI
Gender:Male
[This review was collected as part of a promotion.] Pros
Easy data transfer
Great speaker
Sharp, high-resolution screen
Seamless integration with pixel buds
Great design
Responsive fingerprint reader
Ip68 water/dust resistance
UI is fast and easy to use
Fantastic camera and camera software
Reasonable price for a flagship phone
Improved security with Tensor chip
Easy data transfer
Great speaker
Sharp, high-resolution screen
Seamless integration with pixel buds
Great design
Responsive fingerprint reader
Ip68 water/dust resistance
UI is fast and easy to use
Fantastic camera and camera software
Reasonable price for a flagship phone
Improved security with Tensor chip
Cons
Some software issues
The all-glass body feels fragile
Screen brightness seems low
Some software issues
The all-glass body feels fragile
Screen brightness seems low
From first unboxing I’ve been in love with this phone! It is a dream to hold and the 2k screen is the sharpest I’ve had the pleasure of using. The included USB-C to USB-C cable made transferring data from my old phone (Samsung S21 5G) fast and easy. With the camera and software, I am taking photos that are on par with or even better than my DSLR. It’s incredible what Google has done tailoring the software to work with their new Tensor chip. I haven’t had a chance to use the live transcribe/translate feature yet, but I am encouraged to book a trip in the future knowing I have such capabilities in my pocket. The fingerprint reader has worked flawlessly, though it does light up the screen in that area, which was a surprise the first time I unlocked it in the dark. Compared to my S21, the screen brightness has to be turned up further in order to have a comparable brightness, though at maximum brightness there is little difference between phones. I suspect the brightness curve is just calibrated differently, possibly to improve battery life. The battery easily lasts a whole day for me and I love the feature where it will sync the charging speed to finish right as your morning alarm goes off, saving unnecessary battery wear. The speaker is the best I have experienced on a phone. I was surprised at the dynamic range the first time I turned on some music; this has by far the best bass/mid response I’ve ever heard from a phone speaker, and the treble side holds its own too. While I love the feel of this phone in my hand, I’d recommend a case for long term use as it is a glass body. I have encountered a few bugs and software hiccups so far, but there have already been several updates, so I see no reason to believe that things won’t be polished. Overall, this phone provides top of the line security, hardware, and software in a beautiful package. It truly lives up to Flagship status.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfection
on February 9, 2022
Posted by: Jayexitor
Hands down the best phone I've ever had. Beats having an iPhone... the Google powered phone makes everything in my life that much easier. I love it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone, one caveat.
on February 9, 2022
Posted by: RonsProPhoto
As a photographer, I love this phone as I did my Pixel 3 for over 4 years.The display is great as is the speed of the phone. It's the camera with the wide lens complemented by the 2X zoom that makes it special for me.Image color and clarity are fantastic.The one feature I don't care for is the lack of a back button at the bottom of the screen. The back button has been superseded by a left to right finger swipe of the screen. It wasn't at first intuitive but I'm getting used to it. The challenge for me is the swipe doesn't always work with the finger swipe I give it. Sometimes there is no substitute for a button.With that said, this is a fantastic phone and camera. I will upgrade my wife's Pixel 3 to the 6 Pro soon. Many times she's a better photographer than I am.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Glitchy
on February 9, 2022
Posted by: Bogatorrx1
For a brand new phone, there seems to be too many glitches. Several times I've tried to start texting someone, and the phone does not respond on the keypad. I have to back out of the text message and then go back in to get it to work. I also had to quit using news updates after my alarm. I would shut down every app and it would still continue to play with no player available to hit pause or stop on. Also, the phone is very slow to charge. When plugged into a USB port on a computer, it was plugged in for a couple hours and had barely gone up at all. When it's on a wireless charger while sleeping, and white noise playing on a Alexa app, it barely charges over several hours
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Good Phone
on February 8, 2022
Posted by: Anonymous
I really like the Pixel 6 Pro. This my first Pixel and I was coming from Samsung Galaxy S10 Plus. A lot of people were complaining about the fingerprint reader and I have not any problem with mine. The camera is really good and the magic eraser is awesome. I order a 30watt charger to use with my phone and I wish a brick came in the box. The Google assistant on this phone works really well. I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Fast, Great pics, but fingerprint reader does not work reliably
on February 8, 2022
Posted by: RobCM
The Goggle 6 Pro is a speedy upgrade from my Pixel 4 XL. However the fingerprint reader used for authentication works immediately after you set any finger up but then fails every time after that. Have deleted fingerprints and re-setup a number of times. Always the same result. It works for perhaps a minute after any digit is setup, then fails every time after that. The 4 XL's face recognition authentication worked much better.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing Phone!
on February 8, 2022
Posted by: Anonymous
I absolutely love my Pixel 6 Pro! Nuff said! The best thing about this phone is the amazing photos and videos I can take with it. Additionally, the screen is top notch, the processor is super fast and the integrated Google OS is second to none.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6 Pro
on February 8, 2022
Posted by: Styxx
I've had the Pixel 6 Pro for about 3 weeks now and I love it. I definitely think it competes against Samsung and Apple, and I've had Samsung for years with their 9, 10, 20 Note series. The Pixel 6 Pro has great graphics with games, processing power with apps and transitioning between programs. It takes amazing pictures. I got to take the phone out on a snowy day and just love the picture quality .The phone just fits so nice in the palm of my hands.Now the 2 things I am disappointed about is the battery life and connectivity issues with wifi and data. The phone if I'm on TikTok, YouTube, or a TV show up drains the battery extremely fast and that's a concern with how big the battery is.. And if I turn off the adaptive connection in the setting l, the phone still attempts to switch between data and wifi and it gets annoying and tiresome. They need to fix these two issues and fast Overall a great phone to have!
I would recommend this to a friend!
Written by a customer while visiting Google LLC