Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
Great Camera, Other Changes Detrimental
on January 4, 2022
Posted by: lszeligo
I'm glad that there is increased storage, the camera continues to be an industry leader, and obviously the phone is faster. But many of the changes are actually a significant downgrade from previous pixel versions. For instance, the fingerprint scanner barely works and I have to enter my passcode more often than not. Everything about getting my phone unlocked and usable is frustrating with it. The removal of the quick access camera button on the lock screen is irritating even though there is a button action that replaces it. It is also incomprehensible as to why the power button no longer controls the power (you now have to use a menu screen), but they continue to refer to it as a "power" button. I also have several issues with the latest Android update, but those are not specific to the pixel pro. Lastly, I remain frustrated by the fact that there is not a separate headphone jack but that is unfortunately an issue with most if not all phones today.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Great phone, but not as much as I had hoped!
on January 4, 2022
Posted by: Kamy
Although Pixel 6 Pro is a great phone, I don't see it as a big improvement over my previous Pixel 3XL for the price. 6 Pro is faster overall (of course, it should be) and has a better battery, but other than that, can't see much else. The fingerprint sensor on the 3XL was much much better (both in location and sensitivity). I also don't like the curved edges on the 6 Pro.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Perfect phone
on January 4, 2022
Posted by: Dee12
Everything about this phone is made for you. I feel like it's personally made for me
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nice phone some issues
on January 4, 2022
Posted by: Pixel fan boy
Everything about this flagship was as described. However, I had multiple connection issues connecting this phone to my cars bluetooth. This happened a few times with just an endless connection failure loop. The few times it was able to stay connected, Spotify would play and pause constantly. Hopefully this bug gets resolved in a future patch.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on January 4, 2022
Posted by: Nickysarcade217
I love it, it's def one of the best phones I had, amazing camera, I love the screen, and everything about it
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 Pro
on January 4, 2022
Posted by: WCLevan
I finally replaced my original Pixel XL after 4 years of flawless service. The Pro lives up to all of my expectations, phone call quality, camera sensitivity and color accuracy, battery life, and RF performance. The only box not checked is the finger print reader. The original rear reader was rock solid 100% of the time. The new front reader is closer to 90% not to mention retraining my muscles to use my thumb instead of the my index finger. Just a honest review. I have recommended the Pixel 6 Pro to several friends who have made the switch from another ecosystem after side by side trials.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Google Pixel 6
on January 4, 2022
Posted by: Loretta
I'll be learning all the features of my new Pixel for quite a while. As I pull more professional tasks into my day-to-day, this phone seems ready to elevate my goals. Thanks Google! You're reliably astounding!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great Phone, but . . .
on January 4, 2022
Posted by: GildorInglorion
Only issue I have with the phone and it's a big one, is the instability of its connection to my car system with Android Auto. It's a feature I use every day, worked great on my previous phone (LG G8), it's hit or miss with the Pixel. Some trips it works almost the whole time, other trips it bounces on and off to the point I just give up. If you are a heavy AA user, you may want to wait until this issue is fixed. If you don't use AA, I have had no other issues with the phone.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC