Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
Continuing saga of Google phones
on February 12, 2022
Posted by: Anonymous
Have always used Android phones. Google is my preferred choice but with the early Google phones I've had multiple charging issues. Now with the Google 6 pro the fingerprint issue being the main issue.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Overall great phone!
on February 11, 2022
Posted by: Shellshell
from Az
Gender:Female
[This review was collected as part of a promotion.] 1. Design
a. The Pixel 6 Pro has the standard candy-bar design with a glass panel on the front and back held together with a metal band. However, the top of the phone is mostly plastic. The camera hump is the most unique part of the visible hardware as it spans the entire back of the phone, which also allows it to rest on tables without wobbling when used which is a huge plus if you use your phone set on a table a lot. There is no headphone jack or expandable storage which is a bummer.
2. Performance
a. For the most part the phone has excellent performance, apps launch quick the screen is snappy and I have never had a game slow down or chug frame-rate wise. The screen is responsive especially with the 120hz refresh display. I have noticed a few times where the software hangs, especially when trying to use the back gesture but these are few and far between and I do not think detract from the experience enough to be a problem. I live in an area with good service and have not had any issues with reception, call quality or internet speeds.
3. Battery
a. I use my phone heavily and have the ability to charge intermittently throughout the day. I will say that the charging seems slow but I believe it is because I have the adaptive charging turned on in the settings to preserve the battery health which I think is well worth it and a nice feature to include. Even on days I do not plug in I am able to make it through the day, if just barely. I have yet to have the phone die under normal use.
4. Camera
a. The camera on the Pixel 6 Pro is excellent. The photos are quick and it will take multiple photos of fast moving objects and splice them together for the best image. I like the magic eraser software feature but if you use it for anything in the foreground or larger it is obvious where the photo was edited. This phone has the best low light/night shot I have ever used.
5. Overall
a. The Pixel 6 Pro is a great phone overall that performs no matter what is thrown at it. The camera is hard to beat and is a great point-and-shoot no matter the current lighting conditions. The only downsides are the lack of ports (3.5mm), expandable storage and maybe the battery as it gets you through the day but cuts it close sometimes.
a. The Pixel 6 Pro has the standard candy-bar design with a glass panel on the front and back held together with a metal band. However, the top of the phone is mostly plastic. The camera hump is the most unique part of the visible hardware as it spans the entire back of the phone, which also allows it to rest on tables without wobbling when used which is a huge plus if you use your phone set on a table a lot. There is no headphone jack or expandable storage which is a bummer.
2. Performance
a. For the most part the phone has excellent performance, apps launch quick the screen is snappy and I have never had a game slow down or chug frame-rate wise. The screen is responsive especially with the 120hz refresh display. I have noticed a few times where the software hangs, especially when trying to use the back gesture but these are few and far between and I do not think detract from the experience enough to be a problem. I live in an area with good service and have not had any issues with reception, call quality or internet speeds.
3. Battery
a. I use my phone heavily and have the ability to charge intermittently throughout the day. I will say that the charging seems slow but I believe it is because I have the adaptive charging turned on in the settings to preserve the battery health which I think is well worth it and a nice feature to include. Even on days I do not plug in I am able to make it through the day, if just barely. I have yet to have the phone die under normal use.
4. Camera
a. The camera on the Pixel 6 Pro is excellent. The photos are quick and it will take multiple photos of fast moving objects and splice them together for the best image. I like the magic eraser software feature but if you use it for anything in the foreground or larger it is obvious where the photo was edited. This phone has the best low light/night shot I have ever used.
5. Overall
a. The Pixel 6 Pro is a great phone overall that performs no matter what is thrown at it. The camera is hard to beat and is a great point-and-shoot no matter the current lighting conditions. The only downsides are the lack of ports (3.5mm), expandable storage and maybe the battery as it gets you through the day but cuts it close sometimes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
ok phone
on February 11, 2022
Posted by: Jason
it works, pretty good. I wish UAPP was available. My oneplus 6T felt more solid and the battery lasted much longer. The camera is good with nice features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Too Many Issues
on February 11, 2022
Posted by: Scott
I had an older Pixel that I really liked. Went away from it for a time. Decided to come back to the Pixel 6 Pro. I am extremely disappointed. I am having the same issue as many others, from what I am reading online. My phone's WiFi consistently turns off and I am forced to manually turn it back on. The same thing happens to my bluetooth, just not as frequent. My phone call quality is poor in known good coverage areas. The most recent issue, YouTube stops working when I am casting to a TV. It will work from 30 seconds to 2 minutes, then just stops working. Not stops casting, stops completely working. The program does not crash, it just stop working. I restart it and it works again for a little bit. I have uninstalled and reinstalled, but it does the same thing.I have read that this next update will address these issues and I sure hope they do. The phone cost too much for me to just go buy a different brand phone, because that is what I want to do. However, I am stuck with it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic Phone
on February 11, 2022
Posted by: Faustianfauxfurred
This phone is pretty incredible. Incredibly snappy, easy to hold and use, useful gestures and voice integration features, it even has hardware translation! The display is nice and sharp and the system comes loaded very minimally with apps. Everything is pretty intuitive in function and pleasant in form as well, I even like how they situated the camera into a bar along the back. That thing takes excellent pictures, as does the front facing camera, and audio is good too. Performance is great, won't be problems trying to run anything.Well worth it if you're hunting for a new flagship.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the new Pixel 6 Pro
on February 10, 2022
Posted by: moonsters
I upgrade to the Pixel 6 Pro from the Pixel 3. Pixel has been my favorite phone ever. It is easy to use, the battery life is good, and all my apps work well. The new design is great with the Invictus glass on the front and back. It is quite slick in the hand, though. I got the only available type of case I could find, which was huge, clunky and added nearly a half inch to the width of the phone. Also, the fingerprint reader did not work well from inside the case. I've elected to go with a finger ring on the back of the phone. Guess I will test the breakability of the glass!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Sleek
on February 10, 2022
Posted by: Rpfuller89
from Meridian
Gender:Male
[This review was collected as part of a promotion.] The Google pixel 6 is a great phone. Just looking at aesthetics it's sleek and trendy. The large screen makes usage simple and can easily be read. I also like hoe the camera is set. It adds a unique feature to the phone. The only flaw is the camera. Its at 8mp where as most other phones start at at least a 10 if not 12mp. Other then that it is a great fast phone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Camera Phone
on February 9, 2022
Posted by: Anonymous
Pixel 6 is fantastic in all types of pictures and videos. So many great features. I find the learning curve to be high on the "swiping" feature. That is to navigate to get the screen you want to return.
I would recommend this to a friend!
Written by a customer while visiting Google LLC