Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3 out of 5
3
Disappointing
on January 6, 2022
Posted by: Evan
The battery life and fingerprint unlock on this phone are a total let down. The battery life is marginally better than my old Pixel 3 XL. If I'd replaced the battery in my old 3 XL, I wouldn't be surprised if it lasted longer than my new 6 Pro. The fingerprint unlock on the 6 Pro seems like it's 2x slow as my 3 XL, and works 1/8th as well on the 1st try.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
that NEW NEW
on January 6, 2022
Posted by: breeejay
Massing improvement over 3XL , impressed so far with over all processing speed. I need to get used to front finger scanner, sometimes it won't take, or precesses the unlock slowly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Mannnnnnn
on January 6, 2022
Posted by: Anonymous
This thing has all the things I didn't know I needed. It reads the IVR prompts when you call 1800 numbers. Almost everything is customizable. Camera is dope. I actually use video calls now since the camera makes me look so good. It's a long phone, it's nice to have that much on the screen. Oh! There is a double tap gesture on the back where you can set to an action or open an app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on January 6, 2022
Posted by: Eric
I've had a couple pixel devices before and the 6 pro is the best of them all, I work night security and it really helps me out with everything I need it to do for me, I really enjoy the 6 pro and will be getting more Google pixel phone in the future!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Not good as an actual phone
on January 6, 2022
Posted by: Back to one plus
Phone calls and reception are horrible. Being a phone that can't work as a phone kinda pointless
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Google Pixel 6 pro
on January 6, 2022
Posted by: Terry's Pixel 6 pro
So far it has been a good phone. It has so many new options that other phones I've had do not offer. It is going to take a while to get used to learning all the new stuff this phone can do. It is amazing I love the fact that it comes with its own security so you don't have to worry about downloading anything to protect against viruses etc. I really like the fact that you can use voice recognition to do almost anything on the phone I just saying what you want that is a plus. The camera does take very good pictures as have been told in other reviews. The only glitch I have found is when I go to open some apps, My Amazon music is a big one. At times it just spins and spins and spins and will not open the app. Other times it only spends a couple of times and then opens right up. I don't know what this is all about possibly just one of the new glitches that they have not got a fix for yet. Otherwise I really enjoyed this phone and know I will enjoy it more once I learn everything there is.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Seems pretty legit to me so far!
on January 6, 2022
Posted by: Daniel
Seems to be working fine so far, some buttons and apps take a sec to load or just load a Lil slow but she seems to be just fine and no bad complaints here!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
JUST AWESOME!
on January 6, 2022
Posted by: Lissa
Very impressed with this version of the Pixel. However, not impressed with the lack of cases and screen protectors available.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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