Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Favorites
on January 6, 2022
Posted by: Anonymous
I'm disappointed that I can't change my quick add and change my favorite on people I want to have at the top.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro 512
on January 6, 2022
Posted by: lokksmith
There is no, more useful cell phone. An incredible tool.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Bluetooth
on January 6, 2022
Posted by: Greg
Really need to fix the issue with Bluetooth connection to hearing aids. Only way to make it work is to restart hearing aid well the audio is being played. As soon as audio stops Bluetooth drops and does not reconnect automatically
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Not bad but needs work
on January 6, 2022
Posted by: Wolverines48
Honestly I was incredibly excited to switch to a Pixel 6 Pro but for every cool upside I find, I just end up finding another downside. It has so many problems with Bluetooth, it constantly sets itself to vibrate only instead of sound which I always want it on, answering a phone call by saying answer has only worked once, the customizability is lacking I literally can't change my lock screen at all so I just have this big ugly clock in the center of any picture I decide to use on my lock screen, I can't make folders in the app drawer so I had to download a third party launching app just to be able to have some real customization options. Honestly google still has a LONG way to go to keep up with Samsung and Apple. Honestly I'm just quite sad with my Pixel 6 Pro and will probably return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great purchase
on January 6, 2022
Posted by: Jay691
My wife knows that I am a huge fan of Google and their products and when she got me the pixel 6 pro as a Christmas gift, I was very happy. Awesome phone, love the specs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Everything I wanted
on January 6, 2022
Posted by: whiteonyx
I was hanging on to my Pixel 2 XL for a looong time. So any upgrade would have done. But after reading the reviews, watching some videos, I knew sticking with a Pixel is what would be good. And the Pixel 6 Pro it was.It just feels, better. It's hard to describe. Everything syncs so nicely and integrates with Android so well. Intuitive doesn't even begin to cut it. Just when I think, "Gosh, I wish it..." it does it. And me personally, I like that.All the features you have seen and heard about are there, and I say they are flawless. If I said nothing else about the phone, I would want to bring up ALL the features in the Personal Safety app. Sure there is the SOS that a lot of phones have, but the crash detection and safety check feature are setting the standard. It makes me feel like the device can do something for ME when I really need it. Sure, it is continually learning, and adjusting, but knowing that I can easily get help when I need it is comforting. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Poor fingerprint sensor
on January 6, 2022
Posted by: CKatB
I am not sure why its called the Pro, the only difference is really the camera. The fingerprint sensor us terrible! This is the first Pixel that I am disappointed with.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love it!
on January 6, 2022
Posted by: Bilysgirl
From the Pixel 5 to the Pixel 6 Pro, nice step up, nice features. Love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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