Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4
Good, not great
on January 7, 2022
Posted by: Matthew
Seems great, but there are two things that I knock it for. Frist the 'selfie camera' doesnt seem great, definitely not any better than my pixel 3. Secondly is that when scrolling throw some apps (Facebook especially), it is very 'studdery'. Not smooth at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Unimpressed
on January 7, 2022
Posted by: Anonymous
I was truly looking forward to a new phone. I had the pixel 5 and desperately wanted a new phone with a big screen again. Thus far I've been unimpressed. It's riddled with bugs, I've been unable to get wifi calling to work alongside another Google product, the nest wifi. It's been a not great experience. Truly the only reason I stay with Google at this point is because I despise Samsung. Hoping for a foldable next year. Maybe get the 5a or a OnePlus instead.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pro to go
on January 7, 2022
Posted by: Serial ẞrsin
I recently purchased the Google Pixel 6 PRO and am very pleased with it's performance and Quality. The refresh rate is phenomenal. The cameras are second to NONE!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Love the phone
on January 6, 2022
Posted by: Sanjeev
Moved from my iphone XS max and totally love the phone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
great but missing some standard features
on January 6, 2022
Posted by: Snapped
so far it's been great , but coming from a OnePlus world a few features missing... Hidden app drawer, the ability to password protect specific apps, etc etc.. bring back the screenshot option on the power button from Android 10.... power plus volume down on a phone with both buttons on the same side is kinda kludgy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great device, horrible phone
on January 6, 2022
Posted by: Mama Llama
There connection is terrible. Fix whatever bug stops it from having a decent connection to my mobile service provider and it would be nearly perfect. Fingers crossed that update is pushed out soon...The cameras are amazing. Personally, I'd rather have a more balanced overall thickness of the entire phone instead of having such a thick camera and thin everything else. The phone is rather top heavy because of the camera so some charging stands are hard to keep the phone on. Very well done overall.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Fingerprint reader sucks!
on January 6, 2022
Posted by: Gerry
The most disappointing thing on this phone is the fingerprint reader. I miss my dedicated fingerprint reader on the Pixel 2 XL.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Upgrading from the Pixel 2 XL to Pixel 6 Pro
on January 6, 2022
Posted by: Brandon W
I can say that I sadly miss both the finger print scanner and notification slide on the back and squeeze for assistant. I'm not sure why these features were depreciated. The tap for notifications just isn't the same. I despise the finger print scanner on the front. You get a bright flash of light with every scan. In low light it is blinding and annoying. I'm not sure if that's more secure, but I find that it fails a lot more than the pixel 2xl. I even set 2 finger prints to a single finger with still more failures than the 2xl. Also, after several years of using bottom navigation, I immediately turned off the gesture navigation.As for the positives, most of the UI is identical. It is a little speedier, and doesn't slow after having more than 3 apps running in the foreground. The camera takes excellent pictures that are on par with the 2xl. Zooming provides a bit more clarity. I'm not big into pictures so you'll need better advice from someone else on that.
I would recommend this to a friend!
Written by a customer while visiting Google LLC