Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Finally
on February 19, 2022
Posted by: Very responsive
Love the 6 pro, it makes the cut. Lighter in one hand and very responsive. Only drag is the on screen touch open. Bring back facial or back spot opening. Surely recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
I love my Pixel 6 Pro
on February 18, 2022
Posted by: Dawn
I have upgraded from my Pixel 2XL to the Google Pixel 6 Pro and I absolutely love it! It still has the ease of use I came to love with the Pixel 2XL and so much more. I love the updated camera and the quality of the pictures as well as the video quality. The phone is lightweight and so slim, which is great. I had to get a thicker case because I have severe Rhuematoid Arthritis as I had trouble keeping a hold of it l, as it is slick and sleek, and even with the case on it still responds to my touch with no issues. I definitely will recommend this phone to anyone else that is looking for a great phone that is way better than an iPhone in everyway possible. Hands down Google Pixel phones are the best phones I have ever had since the old Windows Phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Good phone
on February 17, 2022
Posted by: rno2nd
So far in the two weeks I have had the phone, I have had no problems.The only thing in don't like is how short the battery life seems to be.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Been better pixels
on February 17, 2022
Posted by: angi320
This is my 3rd pixel. I was so excited to get it. The camera is cool, though it comes in zoomed and you have to focus pan out. Then I had to turn 5g off because I would loose service basically everywhere. I've had my provider for 2 years and I've lived in the same area for the same amount of time. While it's not a huge area, we have 5g here. But there's time I can't even make calls. So I'm on LTE. All other 5g phones on the provider, have no issues. We've reached out to family and friends. But the 6pro does. Other than that I like it. If I'm typing something and it doesn't make sense, it notices until I correct it. I love erasing people from pictures in the photos app.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
So glad I made the switch
on February 17, 2022
Posted by: ssphoto
I can't believe I was hesitant to try out the Pixel. The camera is the most important thing I look for when I get a phone, and the Pixel 6 Pro's camera is PHENOMENAL. The quality and clarity are amazing. There are numerous options and settings that I get to play with. As for the phone itself, it's fast, fluid, and just a joy to own. I am so glad that I made the switch and got a Pixel 6 Pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Solid Product, Issues on Transfer
on February 14, 2022
Posted by: Jared
For perspective, this review is from someone who was a lifelong Apple user and this is my first personal Android device. The Pixel 6 Pro is really well made and has thus far served all my needs.The camera is the main reason I finally upgraded. It works great. While there are a lot of settings, for the most part I can safely ignore most of them and just point and shoot and trust that the software will do what it can to make the images look great.The only challenge I had was the transfer process from my iPhone 8 Plus. It took a while for ultimately nothing to be copied over for reasons I could not understand. On one hand, it meant it took longer to set up the phone. On the other hand, it meant I got to start from scratch and only add apps as I needed them rather than copying a whole bunch of stuff I no longer use.Also, while playing some games the phone heats up quite a bit. I do have a case and screen protector on it, so maybe that contributes to the heat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Nice phone, overheats all the time though from normal use
on February 13, 2022
Posted by: Anonymous
Love the phone in general but it's constantly overheating with normal use. From what I've read this seems to be a somewhat common issue. Currently in discussion with Google's support team so hopefully this issue gets fixed. Until this is resolved for the time being for not only my phone but for everyone else going through similar issues, I wouldn't recommend this phone. Like with any new product release there are unforeseen issues. Not sure how your phone being this hot for no reason could slip past their testing teams but I'll give the benefit of the doubt (could just be a bad batch of batteries, heat paste, system updates, etc)
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Overall a good phone
on February 13, 2022
Posted by: Tkmom01
from Booneville, ms
Gender:Female
[This review was collected as part of a promotion.] I have been using this phone for two weeks and here are my thoughts. Just setting up the phone it over heated and I had to turn it off. Once it cooled down and got it set up it was a love hate relationship. I loved the camera and many features it offered. I did not like the fact that the battery did not last long. The screen glitches randomly. The battery takes forever to charge. On the up side it has the best voice to text I've ever experienced. I'm sure the longer I use this phone the more I will love it and write off the little things that bother me now. So overall I think it is a good phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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