Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
2 out of 5
2
Not what I expected. :(
on January 8, 2022
Posted by: Scott
I have had all the Pixels since the beginning until Pixel 5 (downgrade from Pixel 4XL). I now have the Pixel 6 Pro and it's the worst iteration of any Pixel I have had. I don't know if it's the hardware or Android 12, but I've had nothing but problems from day 1. Migrating my data caused the phone to be in an infinite boot loop and had to return phone for new device. It happened again with the new phone and had to quickly upgrade Google Services before it tried to reboot to stop from boot loop hell. The screen is WAY too sensitive causing tons of accidental clicks. When I have WIFI connected, it often will disconnect from 5g/lte with an exclamation point and unless I'm looking at the phone and notice so that I can reboot, I don't get any messages or calls. If I keep it on 5g/lte and no wifi, battery life quickly drains. And it is the slowest phone to charge that I've had in years and I have adaptive charging turned off. It's 2022 and what Google thinks is fast charging is laughable.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love it!
on January 8, 2022
Posted by: Ash85
I had to upgrade due to a cracked screen on my pixel 5 and it was a great choice. I love the big screen and all the new camera features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Missing Face ID
on January 8, 2022
Posted by: PashaB
This is a great device overall, and I'm enjoying all but one new feature. I traded in a Pixel 4XL and enjoyed the face ID feature but missed the fingerprint ID feature on my previous Pixel 2XL, especially due to COVID masking. With the Pixel 6 Pro, I now have the fingerprint ID, with the bonus of a more convenient location. However, I've lost the face ID feature which allowed immediate activation upon picking up the device without a mask. If Windows can accommodate both features, why can't Google?
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Google
on January 8, 2022
Posted by: Steven
Awesome phone easy to use and awesome camera and sensitivity on the touch screen.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Leader of the Pack
on January 8, 2022
Posted by: R E Brinson
Every major brand has a flagship model of their mobile phone they send in to duke it out with the other guys' flagships. Well, the new kid in town, the Pixel 6 Pro, is walking all over the other guys. From the amazingly easy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Better keeps getting better!
on January 8, 2022
Posted by: Joe S.
Not only is it an improvement from the Pixel 4 XL that I had but also an improvement from what I saw of the Pixel 5. I enjoy the end display fingerprint scanner over the facial recognition of the Pixel 4 XL. I also enjoy the flawless look of the display and the improvements of both front and rear facing camera.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel
on January 8, 2022
Posted by: CLINT
Only had is for a week and no problems. Working great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Amazing!!!
on January 8, 2022
Posted by: David nation
I switched from my galaxy s20 ultra and no regrets on getting the pixel 6 pro that stock Android and all the features that Google assistant has is so much better clean ui with no bloat ware like other Android phones. I'll probably be sticking with just Google phones going forward.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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