Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Great phone
on January 9, 2022
Posted by: lamar
Overall good phone but I miss my Galaxy . Wish I had an option to choose a Galaxy but none was in stock. Like the camera on the pixel
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Competing with the big dogs
on January 9, 2022
Posted by: Ryan
Awesome phone! So happy that Google finally released a flagship that can compete with the big dogs. Fingerprint scanner works great and fast(Same speed as Note 20 Ultra), so not sure why people reviewed that it doesn't. The Google case is really great too. Also really enjoying the Pixel pass. Camera is stunning, especially with all the features/tech. Good job Google you nailed it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Pixel 6 pro
on January 9, 2022
Posted by: Lance
The phone has been very glitchy often requiring restarts. My biggest complaint is there is no facial recognition only fingerprint biometrics which has been unreliable and makes signing into some apps a total hassle.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 9, 2022
Posted by: David P
So far am very please with the Pixel 6 Pro. The only negative I am seeing so far is when swiping thru left and right to view a next or previous pic (mostly social media) if you swipe from too close to the edge, it will take you back to the beginning of the feed and not the next pic so thats somewhat annoying
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Not ready for prime time
on January 9, 2022
Posted by: Bob S.
After a couple of weeks of using the 6 it seems to have a bunch of bugs. I read that Google has an upgrade coming soon that fixes a lot of them. In the meantime I have to restart the phone at least once a day, which is annoying the way you have to proceed. It keeps telling me there is no sim card, I restart the phone and there it is. I'm not going to go on and on, I will reserve the rest of my comments until I get the bug update. If the update works, it will probably be a nice phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6 pro
on January 9, 2022
Posted by: Goody776
Overall a good phone a few glitches her and there. Much faster that the pixel 5.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
A very rough start....
on January 9, 2022
Posted by: Johnson
The first device I received there was so many issues and bugs... I was issued a replacement and it is exactly what I was expecting a phenomenal experience... The phone is good and great. It's not perfect... But thanks for making my situation right....
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Honestly the best pixel phone yet, possibly the best overall Android
on January 9, 2022
Posted by: Scumofthechurch
This is such an amazing and genuine representation of what Android and Google are all about. Yeah, for sure there are issues with the phone that I'm sure Google will resolve with updates but out of the box, BEST possible experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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