Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3 out of 5
3
Needs a lot of work
on January 10, 2022
Posted by: Yogi2Boo
I love the phone. But Google keeps shutting down and I have to restart the phone many times. In the WhatsUp App it would translate on the fly. Now it doesn't work at all. Some of it might be user errors, but I'm following all the instructions online.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
First Google phone
on January 10, 2022
Posted by: Mbrinkley87
Love this phone so far, everything is super easy to use and fast. Takes great photos and the battery life is amazing, I'm on my phone constantly for work and research and the battery will last all day even on mobile network.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Bluetooth issues
on January 10, 2022
Posted by: Eric
How do you have constant Bluetooth issues when that technology has been around for years. I was unable listen to music via Bluetooth and no phone calls through Bluetooth.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great device.
on January 10, 2022
Posted by: Justin
The Pixel 6 is the only phone that has convinced me to buy it based on it's feature set alone. It's a fantastic, snappy phone that amazes me every time it's in my hands. I really wish the the wallpaper settings were more advanced but that's about it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Greater Pixel phone
on January 10, 2022
Posted by: AJPP
I've had a couple of Google Pixel before, and this one, has been the best one yet...Almost. i wish they would have the unlimited photos back.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Good Phone
on January 10, 2022
Posted by: kriste531
Went from a Google Pixel 2XL to the Google Pixel 6 Pro. Most of the functions are the same so the transition from one phone to the other was quite easy and painless. I'm still learning the new features and trying to figure out how to change some of the settings back to what I'm used to. I look forward to using it as much as I did my older phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
battery sucks
on January 10, 2022
Posted by: jpdlvmi
Nice phone finally something nice looking with potential but as always the pixel phones are full of bug and the battery sucks i mean if you have to take a sabbatical year from the "PRO" at least come back with a prefect phone or at least close to perfect.To me a bad battery life is just sucha bummer we are in 2022 phones should have an amazing battery life that last at least for 1 full day of use and for full day i don;t mean business hours.i was looking to change from my iphone after 3 years without an android and after 3 weeks i desperatly went back to it.plus what's the deal of no watch is Google really telling us that they cannot do a good watchwith a good software without buying another company (Fitbit) are we serious?it's time to wake up Google you have to start something and see it thru the end if you want to be in the big league there are no shortcuts and it's time to start listen to the consumer.Hopefully the 7 PRO will be worth of a decent review.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on January 10, 2022
Posted by: 1964katb
So far phone is pretty good, getting use to the camera location is an adjustment and screen is curved. So a bit different from the pixel 5. Really like the pixel phones.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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