Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Great phone with some misinformation
on January 10, 2022
Posted by: JP25
Not really seeing the adaptive battery function being used here, the life is pretty average. I also dislike how you can not take true 50MP photos, there should be a mode for it.12MP in 2022 is NOT acceptable. Those are the only complaints I have.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Screen calibration
on January 10, 2022
Posted by: Carlos
The touch screen in the edges for the screen doesn't respond I have press with different finger to work
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Feels good in the hands; camera isn't what I hoped for
on January 10, 2022
Posted by: Jeff
I was a little worried about the size of the phone, but it doesn't feel any bigger than my 4xl did which I'm really happy about. I like the option to slide the top of the screen down so that I can push buttons up high.The magic eraser feature is everything I hoped for. It works great like 80% of the time and opens up a lot of possibilities.The 4x zoom on the phone seems to be pretty good. I was able to zoom in on a poster that was over 20 ft away and I could read small print on it.The selfie-camera has been pretty disappointing so far. Selfies haven't been as sharp as I'd hoped so far. I feel like I was getting better results on my 4xl. The face sharpening features doesn't look natural.The fingerprint sensor is ok, but a little slow. The first time I set up a fingerprint I didn't notice all the specific instructions. Going back and following the instructions more closely helped a lot, but it's still a little slow.Hopefully software updates help in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
love it
on January 10, 2022
Posted by: BuLLeT_Sp0Ng3_
absolutely love this phone. the camera is AMAZING!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Bell
on January 10, 2022
Posted by: Jimmy
I really like it!! Everything it's supposed to be!Great pics, reception, and fast!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Don't let the little things stop you from buying a great phone
on January 10, 2022
Posted by: Alan
There are some things that need to be ironed out and adding Face unlock would be huge. But even with a fps that is unstable, the Pixel 6 Pro is fun as opposed to the boring, story old iPhone!!!Once Google pushes out updates, this will be a truly amazing handset.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Unimpressive
on January 10, 2022
Posted by: Anonymous
There are issues with it. The bar that sticks out of the back of the phone causes imbalance. Music started fading out on its own as soon as I started using it. There are advertisements in the built-in news feed. The removal of the three button navigation by default. The keyboard switched to Japanese on its own. At one point the home and alt tab button disappeared. It seems the only things that have been improved upon are the battery and camera. Disappointing.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love it
on January 10, 2022
Posted by: Meysam
I would definitely recommend this product. Best pixel device so far
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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