Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
Super Heavy
on January 14, 2022
Posted by: GaroHTX
I'm a diehard Android OS, Google fandad, at this point. The phone is silky smooth and quick. It gives you everything you'd ever want. Upgrading from a Pixel4a5G. The only negative is that it is really heavy. The ceramic glass back adds weight to the point where my wrist hurts.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Fantastic phone, just needs an update.
on January 14, 2022
Posted by: Michael L
I love this phone. Google did a fantastic job with the hardware, camera, and processor. Tensor really makes this phone as smooth as can be. It works so well with Android 12. I never see a stutter or lag. The only issues seems to be with the software, which need to be addressed with the promised update. I do notice a few bugs with the software that keep me from giving 5 stars, but I think this device would be perfect if Google does take the update seriously.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Phone
on January 14, 2022
Posted by: Avery
After Switching From the Samsung Galaxy Line of Phones to the Google Pixel 6 Pro this phone changed my view of everything. 10/10 Would recommend. Google will be my go to!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not user friendly
on January 14, 2022
Posted by: Andy
Switching in-between apps aren't simple. No option to separate notification volume. Coming from a Samsung note.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
super buggy
on January 14, 2022
Posted by: Nunya
Phone is super buggy. Hoping they push some patches ASAP.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Good phone but too buggy
on January 14, 2022
Posted by: Jose
The phone it's great camera awesome I love it but he phone it's too buggy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Buggy
on January 14, 2022
Posted by: Jacob
There are still a lot of bugs, and the battery isn't great. I'm pretty disappointed.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Glitchy
on January 14, 2022
Posted by: Anonymous
Internet connection constantly drops, Bluetooth headphones don't stay connected, really glitchy
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC