Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3 out of 5
3
Too early to tell
on January 14, 2022
Posted by: Steve
I will never understand why a company asks for a review after less than a week of using something. I switched from a Galaxy. It is different. I am getting used to it, but it is too early to make an accurate review.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Not thrilled
on January 14, 2022
Posted by: Jlynn
I am not impressed at all. All the apps and processes run slow. The phone calls have been crackling and not clear.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6pro
on January 14, 2022
Posted by: Cynt
Love it. The best phone I've owned. It takes phenomenal pictures. Very easy to use all together.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Glitches with Pixel 6 Pro
on January 14, 2022
Posted by: DineD
Love the android stock system and features however lots of glitches and bugs especially 5G UC connectivity.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Defective display
on January 14, 2022
Posted by: Anibal L
I had my phone for a total of four days when the screen spontaneously shattered while in my pocket. The phone was never dropped or banged against anything while in my pocket. Google searches confirm several users with the same issue but no acknowledgement from Google.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We really appreciate your feedback, and we are sorry to hear that you are disappointed with your new Pixel.

If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Pxl 6 Pro
on January 14, 2022
Posted by: Tiru
Phone is fast, but not happy with the camera quality
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Love it!
on January 14, 2022
Posted by: Ahill
I switched from Samsung to the pixel pro 6 and am very happy with the change. I love the layout of the apps better, the search capability and the graphics. The camera is AMAZING! The best camera I have ever used. The only downside I would say is the back button or edge slide for the back, I accidentally hit it all the time and it cancels me out of whatever I am doing. I just have to get used to not swiping the edge. Overall, I love it and am very happy!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
I love everything about it
on January 14, 2022
Posted by: Will
1 - Feel2 - Impressionist home screen background3 - Ease of use4 - Tremendous screen5 - Speed/ The list could go on. And with Fi and Google VPN this thing is amazing!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
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