Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4
First Phone in many years
on January 15, 2022
Posted by: Anonymous
So the last phone I had was a Moto G5, about 5 years ago. As such this was a major upgrade. I was particularly looking for a powerful phone (managing multiple apps at once, with fluid UX) that had a reasonable modern camera.So far the Pixel has been very satisfactory on both fronts, with the exception that, as many noted, it has been plagued by small bugs here and there, including dropped network/wifi, erratic app closing behavior, faulty voice recognition (deleting my timers when i say "stop"!), and slow thumb print recognition.I downloaded the January update yesterday, will update this if there's any persistent problems.Given that, I'd give it a 4/5 since baseline it's a great phone but the bugs prevent me from giving it full 5.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 pro
on January 15, 2022
Posted by: Nickandre32
I have read a lot of reviews and articles saying there are issues with the pixel 6. I have nothing but positives from my side. Battery is good, camera features Excel. All in all exactly what I expect from Google products. I never have a bad time with them.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love my new Pixel 6 Pro
on January 15, 2022
Posted by: VGKMUMSY
I had a pixel 2 loves it. Knew it was time to upgrade so I went with the Pixel 6 Pro. It's a beautiful phone. Great features. The camera is utterly amazing! I'm still playing around with everything it does but so far, WOW! My pics are incredible!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Lots of potential.
on January 15, 2022
Posted by: Carlos E
This phone has tons of potential, but software still has some bugs and the fingerprint sensor is subpar. This would be acceptable at a lower price point but not at 900
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Beautifully impractical
on January 15, 2022
Posted by: Scott
To start, it must be said that the phone is beautiful. The slick, glossy, rounded surface is very eye-catching and gets a lot of compliments. A in aesthetics. Except maybe for that giant protruding camera stripe on the back. More on that later.Performance-wise, it's great so far. Fast, snappy, responsive. The fingerprint reader is a bit slow compared to the old capacitive sensor, but works well enough. I do miss the low-power always-on notification screen from older Pixel phones.My biggest gripe gets to the downside of the smooth, glossy finish. There's just no friction to this surface. It tries to slide right out of my hands, right off of a table, etc. I've actually had my power cable slowly pull the phone off of my nightstand over a few minutes because the phone just has no grip.While the phone is gorgeous, it's just kind of uncomfortable and unwieldy to use. I'll probably get a cover just to improve the grip, and in hindsight I wish I went with the smaller Pixel 6, not pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Cool but glitchy
on January 15, 2022
Posted by: Britt
The phone itself had some pretty cool features. The setup was nice but switching from an android model to the pixel was not as easy as I thought. I lost many messages and other contents during the transferring and activation process. It also kept switching screens and having different freezes on the screen despite increasing the sensitivity. The fingerprint reader on the front screen is inconvenient and a major hindrance because if you have a good tempered glass screen protector then the phone does not pick it up. The camera is amazing and takes amazing pictures. But I ended up taking the phone back due to the screen freezing and switches.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
I love it!!
on January 15, 2022
Posted by: Cabagg
I absolutely love my Pixel 6 Pro. I waited on getting it because of the bad reviews. I wish I hadn't. The fingerprint pass is not too slow for me. The charging is exactly how I was used to. It's not slow. I don't understand why there were bad reviews on it. I should have gotten it sooner. I love it!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Like this phone
on January 14, 2022
Posted by: Dave
Like this phone. Hotspot doesn't stay connected. For some reason every 2 to 3 minutes I have to rest it. Other than that this is a great phone
I would recommend this to a friend!
Written by a customer while visiting Google LLC