Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Delightful anticipation
on January 17, 2022
Posted by: Anonymous
Had a Pixel 3 years back and was in love. A friend convinced me Samsung S20 was better; I dove in and regretted the entire 2 year contract that I was locked into by my carrier. I have now been released and back to Pixel I run! I am impressed with the total absence of bloatware, the synergy of all the onboard apps being Google-made, the superior battery life, the camera! I am happy to be back home with a Google phone and apex device!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Stunningly beautiful awesome camera
on January 16, 2022
Posted by: Marcsensei
Stunningly beautiful glad I upgraded from my Pixel 5. Have the sorta sunny model. Very fast and the fingerprint reader works well. The camera pictures come out awesome!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great phone
on January 16, 2022
Posted by: Mimi407
I'm an Android person. Switched to iphone 12 battery life was bad. Returned it. Got another Pixel the 6 Pro and I am Happy. Fingerprint light flash could be less bright. Love Google Devices.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Does not live up to "Pro" moniker
on January 16, 2022
Posted by: FlyingShawn
There's so much to love about this phone, but the disappointing battery life and a fingerprint sensor that only works 1/5th of the time, at best(!), is completely inexcusable for a flagship/"Pro" phone. Also, three fantastic cameras (well, two plus an "ultrawide" that'd be better described as a "kinda wide") and they couldn't be bothered to program a Macro mode?!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Really good phone
on January 16, 2022
Posted by: Julio
Camera on phone is amazing just the phone is really good
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Cannot recommend
on January 16, 2022
Posted by: Jonathan
I love Pixel phones and was so ready to upgrade. This pixel 6 Pro has really disappointed me. My battery will not charge unless it is turned off and Google support has not been helpful.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with charging tips, please visit: https://goo.gle/ChargingTips

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Pixel 3XL to 6 Pro
on January 16, 2022
Posted by: MoEl
Disappointed in the upgrade. Didn't blow me away. Fingerprint sensor is also terrible. Incredibly frustrating to use.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 16, 2022
Posted by: Kurt Brust
So far, so good! Still learning the Google way of life, coming from a note 9 user.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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