Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
1
Horrible phone
on January 18, 2022
Posted by: Gracer12718
Hate this phone. I hate the curved edges. Slow downloads. Overall I don't recommend this phone. I'm very disappointed in the overall quality
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on January 18, 2022
Posted by: jsward12
For the past 10 years I've been an exclusive Samsung user. Last week, when I dropped my Note20 5g and broke the screen I went to look for a new phone. Samsung didn't have the phone I wanted in stock, I immediately went after the Pixel 6 Pro 512. Over the past week, I've really enjoyed it. Very good battery life, very stable responsive phone and I cannot understand all the complaints about the fingerprint sensor as it has worked great. All in all, I am very happy with this phone, great value, beautiful phone and looking forward to using it for quite some time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone, so much better without the OEM junk on it
on January 18, 2022
Posted by: Mike
Great phone , best with google items at home as well. Lots of cool tricks, cool gesture navigation. Auto answer for spam... So far it is great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 Pro
on January 17, 2022
Posted by: The Drew
So glad that me and my wife upgraded from the 3 XL to the 6 pro, so worth it!! Looking forward to using the eraser on some photos!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
This fingerprint sensor is useless
on January 17, 2022
Posted by: Anonymous
The phone is cool, almost cutting edge. The experience is constantly ruined with the fingerprint sensor not consistently working. This includes confirmations needed for in app actions.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
My review
on January 17, 2022
Posted by: Fred
Really nothing I can write here that I'm sure many haven't already said. Why have a beta version when without fail there is always issues with the "final" version ? Especially this many issues. Updates are the same. Issued/problems. Last issue with Android 11 update I couldn't use Bluetooth for almost a month. Really ? That's pretty basic. It gets really old. Spend all of this money and get a phone with so many issues. This is my third pixel. If it wasn't for Bixby, I would buy a Samsung phone. I came so close to buying an iPhone, for the first time ever. It may happen next time though.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome 6pro
on January 17, 2022
Posted by: Anonymous
Everything improved over my 4xl. Same amazing phone, photos, and seamless use of Google but better. Keep making awesome products Google big thumbs up!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love this phone !
on January 17, 2022
Posted by: Cody J
Fast response, loud and vibrant speakers on phone, beautiful pictures, this is my first Google pixel phone. I got the the pixel pro version. I like the bigger screen and It's not to big though. It's a bit on the heavy side but not annoyingly noticable in my pocket. The screen curves a bit on the side but not to an extreme or anything like that. The battery uses up like any normal phone. I wouldn't say the battery life is great but it's not bad either. You can use battery saver with different options to optimize your use. Great for blocking spam calls. It has the Google assistant to monitor and screen calls and even answer your phone. I can honestly this phone is fun and exciting to pick up after my old phone. Phones should be fun and make life easier. This one does the job!
I would recommend this to a friend!
Written by a customer while visiting Google LLC