Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
Pixel 6 pro
on January 20, 2022
Posted by: jacko7
From the Pixel 4a to the 6 pro No major issues just a call drop recently but most likely from my carrier. The camera is what drew me to the Pixel and the Google Call Screen feature it's a definite plus. No more annoying/spam calls!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Frustrated
on January 20, 2022
Posted by: Leslie
I have problems charging with the cord that came with phone, doesn't have video calling, without using duo, can't get voice to text to work. On and on.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 20, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Wow. Just Wow.
on January 19, 2022
Posted by: zoombeezie
The speed is awesome, the display is lit, the features are outstanding and the camera rocks. I will never buy another iPhone again.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Back to Pixel
on January 19, 2022
Posted by: Orleanian
When the the Pixel 4 came out I switched from the Pixel to the Samsung Note 10 and was very happy with it. However as time went on and I read more about the capabilities of the Pixel 6 and Android 12 I decided to go back to Pixel and am I glad that I did!. I forgot how nice it is to have a phone designed to integrate perfectly with the Android OS. The camera is amazing. The interface is so intuitive and easy to use that I don't see me ever going back to anything but the Pixel.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
great photos, Google wants to control all access
on January 19, 2022
Posted by: Anonymous
The phone is large, but has a great screen. Everyone loves the camera and it is super fast and the battery lasts a while. My one complaint is that every other phone took my contacts from Outlook and Office 365 and made them the default phone contacts. Google wants Google Mail to be my default contact manager and makes it super complicated to get my Outlook contacts to sync with the texting function.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 4 -> Pixel 5 -> Pixel 6 Pro -> BOOM!
on January 19, 2022
Posted by: phsshp
I am loving this phone. I tended to buy cheap phones, then moved to Pixel lower tier phones for the cameras. I have severe tremor and the Pixel phone technology helps overcome it.The 6 Pro is a step up in screen brightness, smoothness, physical feel, and speed. Things to think about:1. Memory. Get 256 if you like to cache photos and high quality music.2. I don't like the on-screen fingerprint reader. Decide if you will.3. There is a lot of FUD about software issues. Haven't seem 'em yet.I loved the rear-facing fingerprint reader. It combined turn it on and authenticate with it into one smooth step. It also made it simple to find a nice screen protector.With the front-facing fingerprint reader, I have to activate the phone with the power button or by picking it up, then hold my thumb in the right place, at the proper angle, for what seems like forever (half a second?) This is much more awkward. I don't like having the phone activate when I pick it up. Risk of pocket dials.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not as good as expected
on January 19, 2022
Posted by: JCal
I researched thoroughly and bought this phone, but am having second thoughts. The build quality is not as good as I would have liked, but more importantly, I've had difficulty making outgoing phone calls, receiving cellphone service (never a problem with my prior phone and same provider), and getting some android apps to run. This morning I tried to make a call and got an error message that the call could not be made because I had an incoming call that had to be answered first. There was no incoming call, so I tried again and again, with the same message. Similarly, some text messages are received, while others are not, all within a 1-minute window without moving the phone at all. Further, some apps are slow to load, and display inconsistently when scrolling between screens. And if you like to customize your lock screen (including something other than four giant white numbers showing the time) it's nearly impossible. I wish I had used a friend's Pixel 6 Pro first.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
No issues
on January 19, 2022
Posted by: Bryan
When I went to get this phone was the same time all the bad reviews started to come out about issues with it. Since I've got it I've had no issues with connectivity, the camera, or anything else with the phone. Only issue I've had with it at all is finding a quality screen protector. But the phone is fantastic. It's fast the camera is Unbelievable. And the voice recognition is beyond compare
I would recommend this to a friend!
Written by a customer while visiting Google LLC