Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
None
on January 21, 2022
Posted by: None
Great user friendly and quick my favorite phone yet, and great pictures.Thank you.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
It's alright
on January 21, 2022
Posted by: ah1646
Haven't really unlocked all of the features this phone can do, I don't think it's any more than a Samsung (probably less)
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Pixel 6 pro
on January 21, 2022
Posted by: Cory
If your not a person who has a regular schedule, the battery isn't gonna last.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Better than what I had... But could be better...
on January 21, 2022
Posted by: sfelce
I had the Pixel 3XL 64GB and after the release of Android 12 it went to hell. So, I decided to get the Pixel 6 Pro 512GB. So, the phone is fine but Android 12 has some apps that crash (that's not new on the Android world). Phone is faster and having more storage is a plus. Adaptive brightness and the finger print sensor (apart from the apps crashing on the Android world) are what drag this device under iPhone and Samsung (any models). No face unlock? It's 2022. Options people! It's a workable phone for sure and things will get more stable with time but companies like Apple and Samsung would never release a product this buggy. Fact.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Buggy. At best
on January 21, 2022
Posted by: Progjunkie
This is a good little phone except it's very buggy. If Google gets all the bugs worked out of it, it'll be a fantastic phone. I don't know that it's worth all that money but it's a good phone just sort of.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Gb
on January 21, 2022
Posted by: Greg
Way to big, phone is large and awkward, finger print on main screen stinks never reads print first time always multiple times before screen opens, good battery life easy to use just to big and bulky for me
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Very intuitive
on January 21, 2022
Posted by: Diggerz
Have moved from an LG to a Google Pixel and I am happy so far. Pretty similar in most aspects and those that are different I could easily find my way around.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Great phone but not perfect
on January 20, 2022
Posted by: Pete
The Pixel 6 Pro takes some fantastic photos and has a great UI. It runs fast and has a lot of great features. Some things that could be improved are the battery life and the fingerprint reader. It would also be useful if I could add a quick setting option to the pull-down menu to enable/disable adaptive charging. When reviewing notifications in lock mode, I find it difficult to get back to the fingerprint unlock screen.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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