Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
1 out of 5
1
Disappointed
on January 22, 2022
Posted by: NorthwestJR
Sends not just the one photo but 4 more of the same one every time. The fingerprint scanner doesn't work half the time. Trying to pair to your car Bluetooth is a huge problem Everytime you get in. I wish I had my old Samsung back.Only thing I like is the camera but that is not enough to make it worth while.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
It's a new experiences
on January 22, 2022
Posted by: Chekawa
So far it's great, the minor bugs haven't bothered me as I knew Google would fix them, and they did. I know alot about updates as my Pixel 3 received updates for almost 4 years from Google. And that is what I was buying when I purchased Pixel 6 Pro. So far I'm getting used to using the Pro in a different way, more productive and short cuts. Keep up the good work Google, I enjoy your products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on January 22, 2022
Posted by: KrT42
Love this phone. Well laid out. Had a pixel 4, then Samsung A 42. Pixel seems easier to navigate and excellent camera.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro (from an iPhone 11 user)
on January 22, 2022
Posted by: Anonymous
Fantastic phone. I'm seriously impressed with this phone's capabilities, coupled with Android 12 (and Material You - silly name). Switching platforms is no minor project, and I can honestly say that I'm not missing anything. Ignore the YouTube whiners, seriously. I'm running on the Jan 5 update, and everything is near perfect. I'm glad I went with the Pro for the telephoto lens capability. And I really missed the customization features as compared the stiff UI on the iPhone. Zero regrets for me.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great phone, fair price.
on January 22, 2022
Posted by: Anonymous
I love the features the Pixel 6 Pro has. I'm a fan of how quick the phone is and how nice the images come out. This is by far the best android phone out right now. I've been a pixel fan since Pixel 4 came out and I've upgraded ever since. I really appreciate the calling assistant features and call screening feature. I like the swipe back feature and appreciate that it was added. The phone itself is a great example of innovative ideas from Google.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 3xl was the best Pixel
on January 22, 2022
Posted by: Resistance8
I really don't like how Google did this phone the charging isn't fast as it needs to be like on the One plus phones, the Camera is weak compared to Samsung and One plus I couldn't even show my camera off on some features with the iPhone 13 max pro. But that Pixel started the whole night sight and I loved it. Now the camera not standing up. The Google pixel 7 should be offered half off or trade in from this. Google rushed this when they didn't have to. Really need to be in that office to come up with the designs and features. They should have fans help develop a phone no one does that. And the update for December I still haven't gotten it. It's so buggy.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Good Phone
on January 22, 2022
Posted by: Anonymous
I have had it for a week now and it has worked well so far. I have some struggle with the fingerprint screen sensor but it works eventually. I'm yet to explore the full potential, but so far so good.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Great screen, terrible camera
on January 22, 2022
Posted by: Matthew
As the title states, this phone has a great screen. It's very vibrant and the increased refresh rate is visually pleasing.The camera, which is the reason why I bought this phone, is terrible. My main complaint is when taking a close-up photo, the image is distorted like a bubble (straight lines have a curve) and the edges are blurry. To work around this, you have to position the camera further back and use the 2x telephoto option. Not what I would call an acceptable solution.Something like this, I can't imagine could be fixed with a software patch. It points to the actual lens as being the culprit. Speaking of software, the Google Photos app is flawed as well. While in the camera app, when you click on the thumbnail of the image you took to view it, the image opens up in Google Photos, but the image that is shown appears to be frozen during some sort of camera post-processing technique, so the image that is displayed is blocky and pixelated.My Pixel 2 XL camera works better.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
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