Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
Expecting more
on January 23, 2022
Posted by: Anet88
Was really anticipating a great phone however was quite disappointed with the features and how everything actually worked. Does not charge as fast as they say and battery life not improved from pixel 4xl. The lack of face unlock is a big issue especially since the finger print unlock works poorly. Any screen cover you get has a noticeable thumbprint area which is annoying and take away from the appeal of the phone. Pictures quality is improved some which is the only reason i would keep the phone
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone!
on January 23, 2022
Posted by: Brett
The phone over heats and I have to let it cool. Other than that it works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Good
on January 23, 2022
Posted by: Matt B.
This phone is good. Not fantastic, or amazing, or the best. Just good. It's has it's issues which I'm sure every android phone does. But unfortunately the features on this phone don't outweigh the blinding issues for me. The fact that I can't cast to any device I want is my biggest issue. I used that feature a lot on my Samsung. Unfortunately Google has made it so you can only cast to a Chromecast device if you want to share your screen to a TV. There are other features that are also a bit glitchy. Don't get me wrong, I like the phone overall. But I do feel like Google could have put more effort into the functionality of their first flagship phone that is truly "their own".
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
It needs work.
on January 23, 2022
Posted by: Mike S
Overall, the phone is great. I feel like most people that have Pixel's know phones, and they don't bias themselves with brand loyalty. I know I personally know what I need out of a phone and Google hits most of the notes. My biggest gripe compared to market leading competitors would be of course, the battery life. I mean come on Google. You guys tote your own chip design, so we should see the kinds of battery life that the competition is bringing to the table. If it wasn't for how well this phone works with my smart home infrastructure, and the fact that the assistant's voice to text is so spot on accurate (I use assistant a ton) then I probably would have gone with the 13th iteration of the fruit phone. The camera on the Pixel is amazing, but the video quality could use alot of work compared to competitors. My other main gripe with this phone is the fact that it didn't come with the charger. Upgrading from the 4a to this has been minimal in quality of life improvements. 4/5
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6pro
on January 23, 2022
Posted by: Anonymous
Great phone and alot of new upgrades and it is very easy to use .
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Slight improvements
on January 23, 2022
Posted by: Anonymous
I love my new Pixel Phone in and out there's not very many issues I have came across, but what did bother me is that I can't change my lock screen clock and never have I ever owned a phone where I didn't have at least three other lock screen clocks to choose from. The second thing that bothers me is that the only way to turn my phone off/lock it I have to press the power button now this is just an opinion but I personally really enjoyed the double tap the screen to turn the phone off on my last phone and I feel this can easily be added in In a simple update.Also the finger print could use a little improvement.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Pixel 6 Pro
on January 23, 2022
Posted by: Frank
I was optimistic transitioning back to Android from iOS to the Pixel 6 Pro would been seamless. Though the phone bugs are problematic even with the update. Certain apps don't function properly with the WiFi and at times I have to turn the WiFi off and run off data. Hopefully this will be remedied sooner than later.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Premium handset had me sold!
on January 23, 2022
Posted by: Nick F
I'm coming from having owned a series of Samsung phones as my daily user. I'd been a Note fan from the beginning, but with the recent rumors over Samsung killing off its Note line, I was eager to try the P6P. I have been an app tester and have familiarity with not only the Pixel line, but also Nexus, Sony, LG, Moto, and many others. The attraction that the P6P would be a premium handset, and that the camera was continuing to improve on the already impressive Pixel 5 had me sold. To date, I've been impressed with the speed, clarity, zoom, night shot, and especially astrophotography of the P6P. Thanks for pushing the envelope and creating a handset to be proud of!
I would recommend this to a friend!
Written by a customer while visiting Google LLC