Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
2
Ok
on January 24, 2022
Posted by: KMcD
I recently traded up from my old reliable 2XL... How I miss that phone! The 6Pro is okay. I hate the front finger scanner, and when my XL was on vibrate you still wouldn't miss a call....on the 6, you'll never feel it let alone hear it vibrating.My Nest stopped working and I had to reinstall ALL of my products including sensors. Although the GUI is very similar, there are some changes that are quite annoying like screen brightness.I loved my old Pixel... Not sure I can say the same now.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic phone, only one issue....
on January 24, 2022
Posted by: Threemoons
Love it, does everything that you would want a smart phone to do....EXCEPT set different volumes for ringtones vs notification. WHY NO HAZ THIS? Really, who thought it was a good idea to remove that feature? Also, it would be great if you could use the pre-installed sound library for custom notifications vs being limited to a small sliver of it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Disappointed
on January 24, 2022
Posted by: Wesley
The phone in general has tons of great features that I love, BUT it's very buggy have to restart the phone a lot. Also very disappointed in Verizon, I bought this phone specifically to upgrade to 5G and they didn't even inform me their 5G doesn't work with the Pixel 6.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
The US unlocked Pixel 6 Pro works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 Pro is a great phone
on January 24, 2022
Posted by: Anonymous
I just upgrade from a Pixel 2XL. The new Android interface is different and took a little while to learn. Initially I had about an hour or more of updates. Since then, it has been rock solid. Great photos. I am using it to access work email and other software. No problems.Google engineers did a great job with this phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it so far!
on January 24, 2022
Posted by: Anonymous
It's quick, charges fast and can handle multiple apps being open at once. The camera takes beautiful pictures and so far, it's a delight. Would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not impressed
on January 24, 2022
Posted by: Acon
Overall this phone is pretty disappointing. Finger print reader works about half the time, I don't see any improved picture quality over my pixel 4xl despite the camera specs, the phone actually seems SLOWER than my 4xl that was having software issues due to an update, and overall the layout changes seems sloppy.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
6 Pro
on January 24, 2022
Posted by: Lstock
I really like my new pixel 6 pro. I prefer it's OS over apples and appreciate how well all of my Google platforms work seamlessly together. I wish Google had made it approximately the size of the iPhone 13 pro and then provided a larger option for the masochist of the world. It is also unreasonably slippery, a good case and sceen protector are an absolute necessity. Battery life is also a little disappointing, my old pixel 2xl had a much better battery using 5 y/o tech.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel Pro
on January 24, 2022
Posted by: Vasilios
Great phone small hiccups that can be fixed by software updates, but def the best Android experience bout there...
I would recommend this to a friend!
Written by a customer while visiting Google LLC