Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4
Almost..
on January 25, 2022
Posted by: GrnFrg22
I have been a Pixel fan for years now. I started with the Pixel 2XL.I was hesitant about upgrading to the Pixel 6 line b/c of the speakers
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Smooth as Butter
on January 25, 2022
Posted by: Trouser Dropper
Great phone, came to Pixel for the first time. Most recently from iPhone but S20 Ultra prior to that. All bugs seem to be worked out minus the fingerprint scanner but it is a minor inconvenience to me. Work vs Personal apps is about the same as Samsung but LEAGUES ahead of Apple. Camera is a negligible difference between the three but the refresh rate is GORGEOUS on the 6 Pro. Samsung was lovely but this is nut on my butter worthy! Sleek design, nice gripping, crisp screen, Google integration are all massive pros in my books. Cons - Finger Print Scanner is unresponsive sometimes, brightness auto adjust is overly aggressive.Android: settings like the message pop down from notification bar is 4 levels deep and is not used friendly to find at all because it's for each of that apps notification type. There is a way to cleanly have an all vs none button and allow to click in to adjust each individual and that's my major Android 12 recommendation and has nothing to do with the phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
It has potential but right now it's annoying
on January 24, 2022
Posted by: Mr. E.
My phone freezes and reboots multiple times a day whenever I try to use the camera. Take a selfie? Freeze
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great
on January 24, 2022
Posted by: Pixeluser123
My only complaint is that the finger print reader can be finicky, but it seems to get better the more I use it. Other then that it is a great phone with a lot of unique features that I find useful.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Camera Issues!
on January 24, 2022
Posted by: JBishop
Not even after 2 weeks, about every 3rd picture, the phone would reboot. Still waiting on my carrier to replace this phone. Will probably go with another phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Different
on January 24, 2022
Posted by: MadRocker
Coming from the Samsung Note series of phones it takes some getting use to. Im sure itll get better over time.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Definitely not my cup of tea
on January 24, 2022
Posted by: Marta
I am sorry but I feel like this phone could be so much better, the way it operates is not functional to me also it doesnt let you create a folder of apps or any menu is just all of them on the same page so it looks very messy, the camera was the best part
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Still learning but very positive so far
on January 24, 2022
Posted by: Phillip B
I've been a Samsung user for a number of years and was worried about changing but I had read so many good things about the Pixel 6 that I decided to make the change. I am not a super power user but the change has been much better than I expected. There are a few minor things but so far it's thumbs up
I would recommend this to a friend!
Written by a customer while visiting Google LLC