Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Everything is Great, Fingerprint Scanner Lacks a tiny bit
on January 25, 2022
Posted by: Sammy
So I've seen a ton of reviews out there bashing the fingerprint scanner. While one out of ten times it has issues, I have no problem with that. And even on that 1 time it will work about the third scan. I'm coming from an S21 Ultra, and there are pros and cons comparing the cameras between the P6P and the S21U. P6P by far has the S21U beat on Low Light shots. But seem to be equal, on everything else picture wise but I would say the S21U edges it out just slightly. Screen wise, the S21U Beats the P6P hands over fist. But What I do like most about the P6P is the Simplicity Vanilla Android provides, and Bluetooth connection to my Motorcycle is ten times better and more reliable. For the Cost Id Highly Recommend this phone over the S21U to anyone that wasn't out for Picture Perfection. and wanted to save 400 dollars.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great Phone
on January 25, 2022
Posted by: Happy Pixel Owner
This is my third pixel and I like it a lot. The design is very unique, nothing like it out there. The Android experience in my opinion is superior to iOS but that might be a matter of taste. This latest pixel has an awesome screen where everything looks very sharp. The camera is also great with lots of cool features - been having fun playing with it. Not to mention the price is very competitive.The curved edge also feels nice on your finger. The only negative in my opinion is the fingerprint sensor. I am not sure that's better than face unlock, unless you're always wearing a mask. Even setting up multiple of the same finger profiles was still not working perfectly. I ended up setting up smart unlock so that it's always unlocked when I'm at home. That made a big difference.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 25, 2022
Posted by: Kutlip
Good phone, few software bugs. Good camera, would recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Excellent blend of Technology and Ease of Use
on January 25, 2022
Posted by: Will T.
The Pixel 6 Pro is an Excellent blend of Technology and Ease of Use
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
A biased review tbh
on January 25, 2022
Posted by: Anafenza
Full disclosure: I've been buying Pixel phones exclusively since the 2 XL so obv I'm a little biased but......it's a pretty good phone. Bigger screen than the 5 Great front
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Happy
on January 25, 2022
Posted by: KS Wats
It was a toss up between the Pixel 6 Pro and that other 13 phone. I'm glad I went with this one. Everything is amazing. Pics, calls, video, etc. No complaints here.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Call quality
on January 25, 2022
Posted by: redwings1243
Call quality has been sketchy several times. The person on the other line cannot hear me. The fingerprint sensor very rarely reads my finger. I've got the Google stand and I haven't found a case that will charge through it yet. Overall, I like the phone still has a few issues. I know they're working on them
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Wish I would've kept my Pixel 3XL
on January 25, 2022
Posted by: Juan B
Firstly, the back camera hump is just ugly and seems like a huge liability. I had no idea how big it was until I actually began using my phone and I couldn't get over how far removed it was from the phone body. I used the phone for about three days before I put a case on it and I was in constant fear of damaging that camera hump. Even with a case it protrudes pretty far out. No bueno.The biggest complaint I have has to do with the finger print reader. IT IS BAD. It's so annoying trying over and over to open my phone with the finger print reader only to have to abandon it and use the pass code instead. Sounds small but this happens almost every time I unlock my phone even with recalibration.The gesture actions are not well thought out. Sliding near either edge acts as a "back" button BUT this is also a popular gesture for different functions in several apps. So you often end up reloading your page instead of performing the action you meant. Very annoying.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
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