Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
Great phone
on January 26, 2022
Posted by: iRep27
I absolutely love this phone, I hesitated to buy it due to all the negativity surrounding it a month after launch but I picked it up a week before the later January update and I've had zero issues with it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The best 2021 smartphone by far!
on January 25, 2022
Posted by: Phil K
Google finally delivered a truly GOOGLE smartphone! Been a loyal Pixel fan for years and I was looking forward to this smartphone for a while! This phone paved the way for a new era in the smartphone industry, it's a truly unbelievable device and its specs can meet every need from any user demanding or not!Thank you Google for finally delivering all your "googleness" into a smartphone device - a true masterpiece!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on January 25, 2022
Posted by: Keith
I have been a loyal Pixel user for many years. This is the third one I have owned and each one has been extremely reliable and easy to use. There are nice new features and I applaud Google for making each one better. The hardest part of the whole transition was remembering all my passwords for the various apps. There were also some settings in gmail that I had to update. My only complaint was that you should have left the fingerprint pad on the back. It was much easier to use and could be hit by your index finger as you picked up the phone. More reliable and faster. Learning curve was very easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on January 25, 2022
Posted by: Maleficient
This is my second pixel. I had the pixel 3 XL for 4 years and it was amazing. Clarity with pictures the setup the easiness of working with the phone I couldn't go with anything else but another pixel. I've had my pixel 6 pro for one week and I love it. Amazing quality as before and I keep learning more and more of what this phone can do. I will enjoy working with this phone for the next few years.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Phone
on January 25, 2022
Posted by: Cristianf102
I have had not issues. The ui is superb and overall the features have made me a Google pixel user for life.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Pixel 6pro isn't as great as expected
on January 25, 2022
Posted by: Elisabeth H.
Camera is great, but the battery life is kinda pathetic - have to charge every single day
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on January 25, 2022
Posted by: Brian
Very impressed with this phone. The camera works great. The screen is very clear and with the updates I've experienced no delays.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Inscreen fingerprint failed
on January 25, 2022
Posted by: DCPixel6Pro
I plan on retunr the phone and getting something non Pixel. The inscreen fingerprint rarely works. I have re-added my print multiple times and still no luck. Yes, I checked for all updates and am patched with Jan 5 2022 update. I had high hopes for the 6 Pro and am very disappointed.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC