Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Pixel 6 Pro - Superb
on January 26, 2022
Posted by: Matty C
Best Pixel yet...I have had them all. You will not regret it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
About darn time
on January 26, 2022
Posted by: DucatiAP
I waited for 3 months for the 512GB version and it was worth the wait. I moved off of Apple devices and this is my first Android mobile. Such an upgrade with a great tactile feel to it. The only thing I would ask for is facial recognition. I am excited for upcoming enhancements to translation capabilities...
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
The Pixel 6 Pro Rocks!
on January 26, 2022
Posted by: PJLappinga
The Pixel 6 Pro is the best phone I have had to date. The camera is excellent. I love the lack of bloatware on the Google phones and the clean interface. I previously had a Pixel 3 which was also a great phone. I recently tried an iphone 12 and couldn't wait to switch back to a Google phone. If you're looking for an excellent Android phone, look no further. I highly recommend the Pixel 6 Pro!.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Good upgrade from iphone XR
on January 26, 2022
Posted by: overlord934
I really like the features and size of this phone, the camera is great and has many adjustments and camera options. The only thing I don't like is the camera lag on apps like Facebook messenger or Snapchat, the actual camera app is fantastic. Other than that it is a solid phone! Love using it and I love the Sorta Sunny color way!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Does not all my apps appear. The camera isn't clear
on January 26, 2022
Posted by: Antoine
Do not like the product my pixel 3 was much better. All the way around
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

The best way to compare the Pixel 6 Pro to another Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs

If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Fingerprint unlock is horrible
on January 26, 2022
Posted by: Anonymous
The fingerprint unlock is horrendous, it's takes several tries and several seconds for it to unlock. Waste worst is that they took away facial unlock.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 31, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Poor
on January 26, 2022
Posted by: Henry
Finger print verification should be on the back of the phone so it work.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
PIXEL 6 PRO
on January 26, 2022
Posted by: imbie
not very happy with the rocky start as far as the 5G issues, the quirky fingerprint reader and the factory resets i've had to perform to work around these issues while google worked out a fix. I'm still glad I went with the 6 PRO. I do overall enjoy the experience on this device vs. my previous LG V35 ThinQ where regular android updates didn't even exist. Battery life suits my usage and I also went with the 2nd Gen wireless stand and the fast charging bricks to complete the experience
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
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