Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
Pixel 6 Pro
on January 27, 2022
Posted by: Jonathan
Great phone. Coming from Samsung S10 and I feel the new Pixel excels at everything the Samsung did for me. I use a lot of Google services and appreciate the integration of those services with their phone. Definitely recommend if you like Google products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Battling Buyer's Remorse
on January 27, 2022
Posted by: maggielou2too
I was excited to purchase my first new cell phone in almost 5 years, finally retiring my beloved Note 5. But this phone is crazy different. Even after 2 weeks, I'm having trouble with:*Seeing the time on the lock screen as TIME instead of a DATE. NO ONE displays time with 2 numbers above 2 numbers. It's very irritating, especially since there are no options to change it! There needs to be a way to change this.*Controlling the "back" swipe so that I actually go back to where I was instead of off in some other direction altogether. I miss having a back button.*The phone often heats up to such a high temperature that it is no longer comfortable to hold.*Too hard to find the tools I use all the time, like texts. How did Google mess up a simple way to read texts? On the PLUS side, the battery is great, and the camera has the potential to become the best camera I've ever had...once I have a chance to learn its idiosyncrasies. Considering its price, I really want to like it better!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 31, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Absolutely Awesome
on January 27, 2022
Posted by: dwarf001
Broke my 3xl so had get a replacement. A little on the pricey side, but after having it awhile now-totally glad I have it! Display is crisp and clean. Like wise so is the audio, which surprised me a little. I can’t think of anything that I'd rather have or would add; ok, would like a bigger battery. But that's about all I'd ask for.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel
on January 27, 2022
Posted by: Kenny
Nice reliable phone. Very fast takes beautiful pictures.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 PRO
on January 27, 2022
Posted by: PLAM
Pixel 6 pro is a well built phone and is the best pixel from my experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Disappointing battery life
on January 27, 2022
Posted by: Gary
My Pixel 4a 5g would last me all day, but my new Pixel 6 Pro need to be charged before bed even with moderate usage.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
pixel 6 pro review
on January 27, 2022
Posted by: Anonymous
So far it's been fairly underwhelming. I'm upgrading from a S9 that was 3.5yrs old and a lot of the functionality seems to be a downgrade from that.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great new phone
on January 27, 2022
Posted by: Anonymous
love it adaptive charging bedtime mode and auto blocking spam calls great improvement from my Samsung Note experience
I would recommend this to a friend!
Written by a customer while visiting Google LLC