Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3 out of 5
3
Solid, but missing key features.
on January 28, 2022
Posted by: Jona
Im not going to talk about similarities to competitors. The specs speak for themselves, and things like the screen being great and the phone being sleek are a given at this point. There is no reason that, in current year, there is no form of face recognition to unlock the device. The front camera in general is average at best. This phone doesn't do enough to differentiate itself from it's Apple and Samsung competition imo.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

The Pixel 6 Pro has a fingerprint sensor for fast unlocking. To see the full list of tech specs, please visit: g.co/pixel/specs

If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great phone
on January 28, 2022
Posted by: DemonsBurn5
I have always enjoyed Pixel devices and this is no exception. It has a great battery life and Android 12 makes it a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 28, 2022
Posted by: Anonymous
The best ever! Beautiful, sharp screen, long battery life, fast processor, total Google support and extras, best smartphone flagship features at a great price.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
pixel better
on January 28, 2022
Posted by: Anonymous
pixel has better motor. google assistant connection glitches. motion doesnt sense well. fingerprint doesnt wrk well. over all pixel is a better phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
A great phone!
on January 28, 2022
Posted by: Jess100
from New Jersey (NJ)
Gender:Female
[This review was collected as part of a promotion.] This is a great phone. My husband has been trying for years to switch over the the Google pixel but I was unsure. After reading many reviews I was sure this phone would be awesome. It did not disappoint. It is truly a great product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6 Pro
on January 27, 2022
Posted by: Josh
The screen is vibrant. Operating the phone is very easy. Sounds quality is great and the speaker is very loud. However it lacks customization features personal customization in the menu. The keyboard is very basic unfortunately. But the camera is one of the best I have ever seen.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6
on January 27, 2022
Posted by: Andrew cho
So far the phone is really nice. There are some random little things that I think I have to get used to like not having a back/previous button from screen to screen (my one plus had it) just some convenience type stuff. The speed and quickness of the phone is fantastic. The camera is by far the best. Obviously I use Google for everything so this made it ridiculously easy to get all the apps and login info in one shot. All my apps have had no issues with the conversion. I know there are some buggy type things but that is to be expected. My auto dimming function kind of sucks but I think there will be a fix coming. I will re-rate once all the updates have taken to the phone, but so far not bad....I am not disappointed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
-
on January 27, 2022
Posted by: Pixel 6pro
It is my perception. Screen a 7 Rating from 1 to 10, battery an 8, device charge a 5 at this point not having fast charge can not be discharged very fast. He lacked quality in this device had high expectations since the value is high and in other brands you get better things thanks for doing this type of find
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 15, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with charging tips, please visit: https://goo.gle/ChargingTips

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
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