Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
This is a great phone
on November 21, 2021
Posted by: TechNette
I’ve been a Google Pixel phone girl for several years now. But the 6 Pro is definitely my favorite so far. The camera is phenomenal! The only thing I don’t like (hence the 4 ⭐️ rating) is the battery life. The battery seems to drain kind of fast. Also, my old pixel stands don’t work for it either. With the old pixel stands, my phone charges really, really slow. Other than that, it’s a great phone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on November 21, 2021
Posted by: Efrain
Wow best phone ,super fast super easy to used and technology advanced súper súper love my pixel 6 pro.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Almost There
on November 21, 2021
Posted by: Ben B
I really think this is the best phone Google has put out yet. The camera is amazing. The screen and responsiveness is flagship quality. I have had no issues with performance. The only things that take away from a five-star are the battery and certain changes to this version of Android. Battery optimization is nowhere near what it was coming from an iPhone 12 pro Max. The battery will drain fairly consistently even with no screen time and the phone sitting on my desk. I know there are certain things you can change in settings to slow the battery drain. But that shouldn't be on the user to tweak and modify settings. The only thing I did was remove 5G and put it on the LTE network since 5G is not in my area. That has really helped the battery life of my phone now. As for the changes in Android 12, most are appreciated but the quick settings are nowhere near as useful and intuitive as they used to be. All in all a great phone with a few small issues.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
It good but not great
on November 21, 2021
Posted by: Singa
Pixel 6 Pro is slippery from hand. You have to be very careful in holding. The finger print doesn't work properly. You have to try two to three times. And some times you have to use power button to wake up the phone to unlock.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Average at best
on November 21, 2021
Posted by: jlevy73
Device is not bad, but sadly suffers from serious issues for me. The modem chosen, the Exynos, is terrible on Google Fi. Drops connections, handoff from 5G to 4G is slow and buggy, resulting in dropped calls. Battery life overall is pretty bad. Screen, while decent, is a big step below other Android flagship rivals. Device overheats with any sustained workload. Still photography is good but video still is a mess. Selfie cam is decent at best.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Phone reception/antenna is awful
on November 21, 2021
Posted by: TJK_2121
This Pixel 6 Pro has a lot of great things about it, the camera is amazing, almost everything about the phone is great except one major thing. The reception/antenna is awful! I went from the pixel 3XL to the Pixel 6 Pro. I went from a 4G phone to a 5G phone. I'm with the same carrier, but my calls drop at least 50% of the time. I've messed with the network settings to turn on wifi calling, turn off wifi calling, everything I've read and can think of I've done, yet still my calls drop half the time. While I'm driving using Android auto, my bars of reception go in and out. I still have my P3XL and this never happened to me before in my area where I live. This is starting to become a major issue... don't think this would be any type "software"update that could fix this due to the poor modem/antenna Google decided to use in this premium phone. Really upsetting they didn't beef up this part of the phone. Any ideas of how to fix this???
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great phone!
on November 21, 2021
Posted by: Michael
What can I say that hasn't already been said? Incredible cameras. The phone feels comfortable and premium. Everything is lightning fast. What more could you want?
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pretty sweet phone!
on November 21, 2021
Posted by: Kim B
I have the Pixel 6 Pro. Wow. Great camera! Just a great phone overall. Google nailed it! Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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