Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Pixel 6 pro: good start needs some polishing
on January 31, 2022
Posted by: Daniel
The battery life is much better compared to my pixel 4. Apps open and close smooth and seamlessly due to the 12gb of ram. 4k 60p video is really nice and works great. Maybe we can get a cinematic mode and auto focus tracking in an update. The finger print sensor has trouble about 70 percent of the time even with multiple fingers and the same finger put in twice for better recognition. I miss the facial sensor from the pixel 4. On the down side. The glass cracked in my pocket walking from my kitchen to the dining room. It was random. I read that this has been an issue for others as well. I have only had one other smart phone crack but it was from dropping it on concrete from about 8ft. It also does not work with my DJI app. This is a known issue and have not heard about any resolution for this. Have fun keep up the good work.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Nice sleek phone
on January 31, 2022
Posted by: shadowdog87
from Monmouth Junction, NJ
Gender:Male
[This review was collected as part of a promotion.] The Pixel 6 Pro from Google is the latest and the greatest in smartphones. It is a sleek device which has a crisp 6.7 inch QHD screen with a 1440 x 3120resolution and a 120 Hz refresh rate, which is useful for gaming and doing performance heavy tasks that rely heavily on the smoothness of motion. The Pixel 6 Pro also has a large 5,000 mAh battery. It took me an entire day and a large part of the next day of moderate use before I had to plug it into a charger. I found the performance to be quite zippy especially considering Google's in-house Tensor processor, and the Pixel 6 line being the first device to use it. I also really like the camera bump that goes across the back. The camera features a 4x optical zoom and my photos came out to be sharp and life like.
On the software side of things, the Pixel 6 Pro runs Android 12, which is the latest version, and this being a Google phone guarantees you first dibs on OS updates for several years to come. One minor issue, however, is that the back of the phone has no texture and is therefore slippery, particularly if you have smaller hands. I would suggest you get a case in order to protect the device. Despite this minor annoyance, the Pixel 6 Pro is a solid competitor to other flagship smartphones.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 31, 2022
Posted by: WolffmanL7
I am loving my Pixel 6 Pro, it's snappy and working well. Love the camera, love the magic eraser and love my new storage, I purchased the 256 this time. The only thing I can say that gives me fits is the fingerprint scanner. Miss my Face scan!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Good with quirks
on January 31, 2022
Posted by: John
Pixel 6 pro started off strong, but lately been facing huge amounts of bugs with the phone. Fingerprint scanner would fail completely when battery died and only way to fix was to factory reset, app window button would randomly fail to work when using nova launcher, YouTube app would bug out and keep playing videos even when app was closed.... Hopefully these bugs will be fixed up soon as there isn't much else out there for a good pure android phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 31, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Nice but...
on January 31, 2022
Posted by: jeff
heavy. fingerprint sucks. rest ok... hopefully they fix the fingerprint
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Good phone, lackluster fingerprint sensor
on January 31, 2022
Posted by: Alex
Overall pretty great phone, great cameras. Fingerprint sensor is my only complaint, it should have been better when companies have been doing it better for a few years now, it's not brand new tech.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Android ftw!
on January 31, 2022
Posted by: Ampxela
I love being back to my Android after owning an iPhone for almost 7 years. I have owned Androids before and love them. This Google Pixel pro 6 is fantastic! Easy to use. Easy to find stuff. Great apps and just wonderful!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Fantastic!
on January 31, 2022
Posted by: Jason
I do miss face unlock from my Pixel 4 at times, and the fingerprint reader is a little bit slow, but generally it's plenty fast. But I love everything about the 6 Pro otherwise, and I would definitely buy this again!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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