Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
The phone I've owned
on February 1, 2022
Posted by: RayRayUNC
I had my phone for a week and I love it. The camera is amazing. The battery life is great. I went nearly 2 days without charging.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Pic 6 pro
on February 1, 2022
Posted by: Dsaller
Very poor battery and very disappointed I am returning the phone for a S21 or S22
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
The best Google phone yet
on February 1, 2022
Posted by: Will P
I've been using the phone every day and it can handle everything I can throw at it and still have power to last throughout the night with your a charge. The screen is huge and crisp; playing games and streaming has never looked so good. I decided to go with the Pro instead of the standard because of the cameras and I can honestly say I may have just replaced my DSLR with a smartphone. An all around outstanding phone for nearly half the cost of the competition! Bravo, Google.. bravo.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Pixel 6 Pro - Terrible Phone!
on February 1, 2022
Posted by: Terry
I have owned several Android phones, including 3 Google Pixel Phones. I bought the Pixel 6 Pro to replace my Pixel 3 XL. This is the worst phone I have ever purchased!1) The volume is inadequate. I can barely hear the other party on a speaker phone call.2) The fingerprint sensor/reader is nearly useless. It rarely works the first time, and I spend too much time moving and adjusting my finger on the front of the phone to try to get the phone to unlock. Most of the time I just end up entering my PIN to open the phone after trying to get the phone unlocked with my finger. What's the point! The fingerprint sensor on the back of my Pixel XL 3 wasn't perfect, but it worked OK most of the time. This is a step backwards!3) There is also some other buggy behavior. Sometimes the keyboard will not pop-up at all when I am entering text in a dialog. Sometimes the settings
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Thumbprint scanner sucks
on February 1, 2022
Posted by: Hunter
Thumbprint scanner does not work often enough to even use. The phone is too big. I miss the back arrow at the bottom of the screen because swiping the screen to go back tends to happen accidentally quite often. Camera is awesome though
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Too much for too little
on February 1, 2022
Posted by: Shane
Overall, the phone works fine. BUT, I'm seriously disappointed in Google's lack of people to help you and instead referring you to their support pages.Pros: Good camera(s), lots of storage, fast performance.Cons: Fingerprint scanner doesn't work on the first try consistently enough to not be inconvenient (I've programmed the same fingerprint(s) multiple times), ONLY 1 of the 2 speakers is working FROM the factory, Google support is non existent if you'd like to speak to a human being.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 3, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Has been an awesome phone so far!
on February 1, 2022
Posted by: Dan H.
I have not had any issues, battery lasts me a couple days, my connection has never dropped. Literally nothing I could complain about.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4
Cool
on January 31, 2022
Posted by: Alex
Super cool phone I love it I like how there's settings for just about everything My only problem is the Bluetooth disconnects very often then doesn't work or reconnect for a while
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC