Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4
Great phone
on February 2, 2022
Posted by: Ryan
Love my pixel pro but does have a couple kinks to work out
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
Lots of glitches
on February 2, 2022
Posted by: Bobby
I waited over a month to get the Pixel 6 Pro 512GB version and it is such a disappointment mainly because of the countless bugs!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on February 2, 2022
Posted by: Tkent
The Pixel 6 Pro is a great phone and I have had zero issues so far. The screen is vibrant and clear. You can tell some time and money went into this aspect of the phone. The camera is crazy good as you would expect from a Pixel device. The battery life is really nice as well and can easily get you through a full day.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Meh
on February 2, 2022
Posted by: HonestOpinion
Nice looking, great camera, but obviously not designed for business functionality. I use this phone for work. First of all, who designs a slippery case? I'm waiting on a case protector so that I can actually put it down without it sliding all over the place. For the past week, since I received it, the only place I can put this phone is on a mouse pad at least a foot away from the edge of anything. I've already dropped it six times. Kudos for the case and/screen not shattering when it hit my tile floor. Until I get a nonslip cover, it is useless. Second, navigation is not intuitive. I finally ended up downloading a different desktop for navigating around the phone. Third, swipes are iffy. Sometimes it works, sometimes it doesn't. Fourth, the transfer loaded all my apps, but didn't bother with the passwords. I have 170 apps on my phone. I also downloaded a security overlay app, because I just don't trust the native security. Hey, but the camera is great.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Nice!
on February 1, 2022
Posted by: Wernerko
I received my new, unlocked, phone on the promised date. I was apprehensive about transferring the data from my old phone. And it was no problem at all, the online instructions were easy to follow and within about 30 minutes I had all the info and my apps on the new phone. The features are good, the camera works fine. I am happy with my new phone.I highly recommend buying in the google store, I tried AT
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
So far, so good!
on February 1, 2022
Posted by: j.dossett06
The camera, screen, and battery life are amazing! I haven't had it long enough to go too in depth but overall I love the phone! Some default settings are rather annoying like lock button hanging up calls instead of just locking the screen (changeable in the settings) or having to use the lock button and volume up button to get power and restart options instead of just long pressing the lock button like any other phone I've ever owned. I'm sure it's changeable as well just haven't tried yet. Overall it's a great device. Looks nice, feels sturdy, and rums super smooth!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Wireless charging
on February 1, 2022
Posted by: Mark W
I would have given it a five star rating had the wireless charging worked. I hope there is a fix soon!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 Pro
on February 1, 2022
Posted by: Denny
First time with a non-Samsung phone. The Pixel 6 Pro is excellent and easy to use. I would highly recommend. The folded screen on my Samsung Z-Fold 3 stopped working (very disappointed) and it's only a few months old.
I would recommend this to a friend!
Written by a customer while visiting Google LLC