Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
1
This Brand-new, State-of-the-art Phone is BUGGY!
on February 4, 2022
Posted by: Wonderful_Tiger
Has had some connectivity issues on voice calls -- callers sometimes can't hear me or the phone is dropping calls... having to restart the phone to get back on the network. A brand-new, state-of-the-art phone should not be behaving like this! The fingerprint sensor seems slow and fussy, too.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 7, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great for a phone, okay for a Pixel
on February 4, 2022
Posted by: Sarah
I've been a Google Pixel fan since I got the first one years ago. Through upgrades, I found that I loved how the phone was malleable to my preferences (thanks to the OS) but had the attractive aesthetic of an iPhone. The pixel 6 pro definitely meets those standards. The camera is incredible, and the storage is astonishing. The slightly curved display feels effortless and the trueness if the colors is unmatched. However, while this phone more than measures up as far as most smartphone standards go, it lacks the best qualities of it's predecessors. The biggest one for me is the rear fingerprint scan. Having it built in-screen does allow for a more seamless design, however as a faithful Pixel user, I'd gotten pretty used to the back scanner as a way to unlock my phone, or quickly check my notification bar. If I could change one thing, it'd be that. I've also not been impressed with the battery life. Regular use gets me 12 hours of use out of a full charge. Overall, it's alright, I guess.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6 Pro Review
on February 4, 2022
Posted by: chandra
Overall i liked the phone but only flaw i have seen is if we are swiping fro right to left, it is coming to previous page which is easy and simple but when we are watching photos or any other things, if we want to see next photo we are swiping right to left which is coming to previous page.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome Device
on February 4, 2022
Posted by: MMonday88
Amazing camera! Excellent interface in my new car with Android Auto.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy transition
on February 4, 2022
Posted by: Indygirlinok
I am loving my new pixel 6 pro! The camera continues to wow me at what it can do, my Google assistant is perhaps too eager to help and needed to "quit listening" and be placed on manual, and the battery life is surprisingly long!! And because it is google the transition from old phone to new phone was seamless!!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel is the best Android experience
on February 4, 2022
Posted by: CaptainLx
I'll keep it brief: if you want the fastest and slickest Android experience, quick updates, and best phone software out there, get a Pixel. If you have the money, get the Pixel 6 (or Pro). It is what you're expecting: best AI-supported software currently available.The cons are easy to highlight and you've seen others talk about it: the fingerprint sensor isn't great, battery life could be better, and to my surprise the telephoto lens felt like a digital zoom at first. I have to do some more experiments but indoors it was quite pixelated. Otherwise, the phone is as advertised: the best Android experience without bloatware and with quick updates, most of the times.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Just left Apple
on February 3, 2022
Posted by: Brent C.
So far I'm super unimpressed with the fact that this phone doesn't have a facial reader to unlock your phone and for passwords. The fingerprint reader is terrible compared to the iphones when they used this technology. Overall I plan on giving this phone more time but man not a good way to start off.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
So far so good
on February 3, 2022
Posted by: ShhhhNobi
I'm a Google Pixel, Pixel 2, Pixel 3A, Pixel 4A, and Pixel 5 user. Opted to get the Pixel 6 Pro for the camera and it's larger memory options. I've had the phone for only about 2 weeks now. Haven't faced many issues - I did deal with the WIFI issue, had a hard time connecting to my WIFI at home. Although the update did help with that. Right now I don't have really any issues that I didn't have while on my Pixel 5. I'm still getting used to the MUCH LARGER screen, compared to the pixel 5. Typing with one hand is a struggle and bringing the notification panel down without the double tap is near impossible.Otherwise LOVE everything about this phone and of course of all the Google software included. I love the screen calling, the spam blocker, the "what's playing now", the camera is great, the magic erase is amazing, call hold is nice, and Android auto (when it works, is nice too).
I would recommend this to a friend!
Written by a customer while visiting Google LLC