Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
It's a high-end phone with a few major problems
on December 15, 2021
Posted by: Anonymous
This phone was touted as being the next step in camera technology for the Pixel line. I'm noticing an alarming amount of grain in my photos. I've used a non-abrasive cloth (similar to the one I use for my monitor) to clean the glass, but the issue persists. The camera isn't actually any faster than the Pixel 3 I'm coming from. The marketing around this is much nicer than the actual use.The text to speech doesn't appear any faster than the Pixel 3, and it doesn't learn my corrections, such as the spelling of my wife's name as she's Polish and has a non-American spelling for how you'd pronounce it. The screen is very nice - I thought the higher refresh rate would be gimmicky and I was wrong. It's quite pleasant to use, and my eyes are always drawn to how smooth the animations are. The battery life is eh - I get it the battery is bigger than predecessors but so is the screen. This isn't a major win, but not a drawback either.Overall, I wouldn't recommend this phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Some good, but one show stopper
on December 15, 2021
Posted by: Philip
I really like the phone but as an avid user of Android auto it fails miserably. Constat crashes while I'm motion makes it unusable. Verizon had not updated the December update and I didn't see a fix in there for that. It is probably going back today and since I have had great luck with my Note 9 I will be going back to Samsung.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
I love my Pixel Pro 6
on December 15, 2021
Posted by: Stacy
Prior to getting my Pixel Pro 6 I watched so many reviews of the phone and heard so many great things about it. After using the device for the last week, it was totally worth the wait. I've never had a pixel phone before but glad I made the change
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very happy
on December 15, 2021
Posted by: Itsmajik42
Phone works so well, and takes amazing pictures. The camera bump is a little big, but worth it for the picture quality. Only thing I miss is facial recognition. The fingerprint works pretty well though, so I'm good with it. Definitely recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Too heavy, annoying finger print reader
on December 15, 2021
Posted by: Aaaa
The phone is too heavy and gets tiring to use it in bed. The front facing finger print sensor is definitely a step down from the pixel 5 and the bright light under the screen is very annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Works great except for fingerprint reader
on December 15, 2021
Posted by: Suryo S
I love the Tensor chip, the ultrawide lens, the brightness
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 pro
on December 15, 2021
Posted by: Matt
Absolutely stunning phone absolutely love the performance an the all around qualities of the device great job this time Google
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not ready for the public yet
on December 15, 2021
Posted by: GStris
Finger print reader is useless compared to that on the 4a
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC