Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Pixel 6 Pro
on December 16, 2021
Posted by: Anonymous
This is a great device. I only wish that it had a textured glass back to help with grip and fingerprints.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Solid smartphone, but not enough
on December 16, 2021
Posted by: eugeney
I tried to switch from the Samsung Note line (5 years), and I really wanted to love my new Pixel Pro 6. But, with 20% higher battery capacity it charges 2x-3x longer, and drains battery as fast as my 2yr old Note 10... The screen being narrow was also a negative to me. I get the desire for one-hand operation but watching movies is way better on the note (screen ratio and size wise).
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on December 16, 2021
Posted by: Cody D
My first experience was with a 4XL coming over from Samsung Galaxy, and I won't go back. I love my 6 Pro, it's easy to use, easy to adapt it to my preferences and feels great in my hands. The one drawback I have is that the "power" button isn't anymore to quickly rebooting or turning off my phone if I'm at the movies isn't a quick thing anymore. But I'll adapt to that quickly as I did moving to the Pixel the first time. I love my 6 Pro!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Chunky BIG Heavy
on December 16, 2021
Posted by: Amir
My pixel 4 is way better then this big and overly heavy phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Would have received a 4.5 but...
on December 16, 2021
Posted by: reallycoolcars
I'm so frustrated by this fingerprint scanner. Surely they knew how bad this thing was. The phone is so good but that one thing is probably going to drive me to changing. And why can't they do facial? Please Google please. I've had pixels since the 3 and I would kill for facial recognition.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Few steps forward, a couple steps back.
on December 16, 2021
Posted by: Josh
The build of the phone is not quite as solid compared to the iPhone. It's certainly less weight, but has a hollowness that is peculiar. The camera cluster on the back bulges out and really requires a phone case with a lip to protect it properly. The phone is very tall and IMO should be a bit wider instead. Feels like I'm holding a long 2x4 in my hand. The front camera can be a bit distracting when playing widescreen videos. My two biggest complaints are the curved display and battery life. I truly don't understand the appeal of curved displays. Battery life is pretty bad under normal usage and I find myself constantly trying to optimize by turning off apps, location tracking and the 120hz feature. OS is still solid and why I stick with Android.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
great. could be better
on December 16, 2021
Posted by: edgar
i miss the face unlock from the 4 and a notch wouldn't bother me if they brought it back. fingerprint is not always ideal or precise. other than the small things, best phone of the pixel line yet.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
My new phone
on December 16, 2021
Posted by: Anonymous
I absolutely love my new phone .i would recommend this phone over iphone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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