Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3
Good but not great
on December 16, 2021
Posted by: Nicky
Known issue with the finger print. I liked it better and seemed to work better on the back. I'm really not happy that google picture functionality doesn't work as it did on my old pixel. I can't get to the memories and I enjoyed that. I would have thought of the things that would work well it would be compatibility with other Google apps.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
The best android experience...
on December 16, 2021
Posted by: Rickdarula
So far this is the best phone I've ever had hands down.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nice upgrade from Pixel 3 XL
on December 16, 2021
Posted by: HMark
This is the phone I've waited for and for the most part it does not disappoint. It's a great replacement from my former Pixel 3 XL (which was a nice phone too) except that the location tracking on the Pixel 6 is not as good as the Pixel 3. The Pixel 3 tracked well along the path I walk for sever years with only minor deviations. That route was 3 miles. On the same route, the Pixel 6 tracks in varying from 4 to 8 miles depending on how it feels that morning. In one case the track jetted straight across a nearby lake and back. Where our soccer field the Pixel 3 followed the path, the Pixel 6 shows numerous tracks across the field. Turning off WIFI location was no help. Turning off Enhanced Location (with the warning only GPS would be used) resulted in no GPS tracking at all. All this on the same tracking app as used on the Pixel 3. So that is not so good. Other features are too many to list. Recommend the Pixel 6? Yes from my Pixel 3. Glad for the upgrade. Check your own upgrade path.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Google has delivered
on December 16, 2021
Posted by: Fantasytrio
Having been a consistent and repeat customer to Google's family of phones since the Motorola Droid, I can say that this is the first major step in the right direction since the Nexus 6P. The camera is magnificent owed to its snappy and reliable image processing. The screen in my opinion is second to none with its 4K 120 Hz HDR screen.My chief complaint is battery while I do get almost a full days use without charging, having come from a OnePlus 8T I expected better performance than delivered. All in all this phone is magnificent, feature Rich and well thought out.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
pretty awesome, some regressions from pixel 3
on December 16, 2021
Posted by: Jody
The pixel 6 pro seems to have regressed from my old pixel 3. The backside fingerprint reader was hands down better. Pixel 6's doesn't read as effectively, as quickly and requires you to basically look at the screen to unlock. I used to pull out of my pocket with finger on the reader and boom .. my eyes just see the unlocked screen. This is no longer the case.Squeeze to launch google assistant that the pixel 3 had admittedly had some flaws...but man was that easy and quick to lunch. Now i have to reach up to the power button and hold for a second or two. First world problems for sure, but it's definitely not better imo. Android 12 has stupidly combined wifi and mobile connectivity into one quick setting so enjoy your extra taps go get to wifi now. The phone is fast, and the various features enabled by the tensor chip like magic eraser are pretty awesome and useful. It's as close as most people want to a truly vanilla Android experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
AmazeBalls
on December 16, 2021
Posted by: PixelUser1million
Super awesome phone I haven't even discover half of the amazing things this phone can do! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Finger print scanner is a problem.
on December 16, 2021
Posted by: Offaim
Only had it for about a weeks and in mixed. It's fast but so was my pixel 4. Then the pixel started to struggle. So won't know till a year or two. The finger print scanner is the worst part of the phone. I scanned the same finger multiple times and it still has a ton of trouble reading it. They really should of put more time into it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 pro
on December 16, 2021
Posted by: Uncle benny
There really is not too much bad about the phone. Speed is great, the camera and phone functions are what I come to expect from my pixels. The only draw back I see right now is the sound. It's extremely low on calls. The speaker volume is fine. It's the call volume that is way less the be desired. And yes, the volume is turned all the way up and it still is bad. It's almost with dropping star ratings because it's that bad. Still love the pixel phones is the only reason I didn't drop it. I would recommend the phone only with that said though. People should know what they are buying.
I would recommend this to a friend!
Written by a customer while visiting Google LLC